IT Intern
About The Position
Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. This role provides first-level IT support to employees through phone, email, chat, and in-person assistance. Interns will gain hands-on experience troubleshooting hardware, software, printers, and network connectivity issues. They will also assist with computer setup, software installations, and device configuration, support onboarding and offboarding activities for employees, and work closely with the IT team on daily operations and special projects.
Requirements
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field
- Basic knowledge of computer hardware, operating systems, and networking concepts
- Strong communication, problem-solving, and customer service skills
- Ability to work independently, stay organized, and collaborate within a team environment
- Interest in learning new technologies and developing hands-on IT support experience
Nice To Haves
- Familiarity with Microsoft Office 365 and Windows operating systems preferred
Responsibilities
- Provide first-level IT support to employees through phone, email, chat, and in-person assistance
- Gain hands-on experience troubleshooting hardware, software, printers, and network connectivity issues
- Assist with computer setup, software installations, and device configuration
- Support onboarding and offboarding activities for employees
- Work closely with the IT team on daily operations and special projects
- Help ensure employees have reliable technology support to maintain productivity
- Contribute to efficient resolution of technical issues and support requests
- Maintain accurate documentation of tickets, resolutions, and IT procedures
- Support company security standards and data protection practices
- Assist in improving IT processes and maintaining equipment inventory
Benefits
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Eligibility for annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
- Complimentary Employee Assistance Program (EAP) for all employees and their dependents
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
