IT Intern (Summer)

ECOSAddison, IL

About The Position

We’re looking for an IT intern to help us create and organize our IT documentation. This is a great opportunity for someone interested in technical writing, knowledge management, IT processes, and/or IT governance/controls. If you enjoy writing, organizing information, and making complex topics easier to understand, this role could be a strong fit.

Requirements

  • Working towards degree in: Information Systems, Computer Science, Technical Writing, Information Management, Or a related field
  • Strong written communication skills and attention to detail
  • Interest in documentation, process improvement, or how IT teams operate
  • Comfortable learning new topics and asking good questions
  • Organized and able to work independently with guidance

Responsibilities

  • Write and update step-by-step IT procedures and process documentation
  • Help gather and organize documentation and evidence used to support IT controls and audits
  • Create easy-to-follow internal documentation
  • Develop user-friendly FAQs and help guides for employees
  • Organize documentation so it’s clear, consistent, and easy to find
  • Work with team members to understand how systems and processes work, then document them clearly

Benefits

  • Real-world experience creating professional IT documentation
  • Exposure to enterprise IT processes and internal controls
  • Experience that’s relevant for careers in IT, technical writing, compliance, or operations
  • Mentorship and collaboration with experienced IT professionals
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