IT Integration Manager & Application Adminstrator
About The Position
The IT Integration Manager & Application Administration role is responsible for planning and coordinating the processes and activities related to the development, delivery and integration of software programs, applications, and third-party solutions as required to meet the businesses requirements. This individual will apply proven communication and problem-solving skills to guide and assist the business working with IT stakeholders and PMO on issues related to the design, development, and deployment of mission-critical information and software systems. As an Application Administrator, this person is responsible to manage administrative tasks related to system(s) in production and provide necessary support for the day-to-day business operations.
Requirements
- Bachelor’s Degree preferably in Computer Science, Information Systems or equivalent theoretical knowledge and experience
- Any project management certification
- 5+ years of demonstrated IT project management experience
- Familiar with change and release management process(s)
- Experience managing SDLC processes
- Expert in using Microsoft tools including but not limited to Word, Excel, PowerPoint, Visio, etc.
- Demonstrated knowledge of collaboration tools, project management tools and diagramming tools
- Understanding of cloud technologies
- Knowledge on system architecture and infrastructure
- Professional written and verbal communication skills to build consensus within the Global IT organization
- Ability to maintain a positive and respectful attitude and work well with other people
Nice To Haves
- Service Now operational experience
- Experience working with cloud technologies – 3 years
- Experience and / or knowledge of database technologies
- Experience working in Financial, Insurance and / or Reinsurance industry
Responsibilities
- Establishes standards of practice and ensures compliance with application change management frameworks to enable efficient delivery of production and project related changes across core applications.
- Maintains inventory of enterprise applications and interfaces.
- Coordinates with the business and IT teams to ensure effective release management and deployments to production.
- Liaise with software suppliers and internal stakeholders to address issues in program logic and the interoperability of new applications with existing systems software.
- Monitors and manages jobs and batches, performs system deployments; monitors and maintains application servers, manages user access and rights; maintains annual licenses, implements application upgrades, performs server patching and testing of the application.
- Provides support to end users and collaborates with the service delivery team as needed.
- Documents and coordinates production and project environment availability and stability between Applications and Infrastructure teams (both locally and globally).
- Plan, execute, and manage the integration of new applications into existing systems and software throughout the enterprise.
- Collects requirements and project needs from the PMO and coordinates with IT staff to develop implementation plans, activities and align work and timelines with other production activities.
- Collaborate with analysts, architects, and system owners in the testing of new software programs and applications.
- Maintains resource allocation / capacity plan across IT service staff.
- Facilitates estimations of capacity needs for both production and project related work.
- Escalates and recommends external sourcing and backfill needs and budgets to mitigate capacity limitations or constraints.
Benefits
- Comprehensive medical, dental, and vision
- Paid Time Off (PTO)
- Company provided life insurance and disability benefits
- 401(k) and profit sharing
- Additional ancillary benefits available
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
