IT Instructional Designer Associate

Gundersen Health System•Stanfold, WI

4d•Remote

About The Position

Emplify Health is seeking an IT Instructional Designer Associate to join our IT Applications team. In this role, you will help create and deliver engaging Epic training programs that support end users and IT professionals across the organization. You'll partner with technical teams and business stakeholders to develop learning solutions that improve technology adoption, user confidence, and overall system effectiveness.

Requirements

Bachelors Degree in IT, Business, Healthcare or a related field, or equivalent years of experience and education
Strong written and verbal communication skills.
Excellent presentation and facilitation abilities.
Ability to develop clear, user-friendly documentation and training materials.
Strong organizational skills and attention to detail.
A passion for helping others learn and succeed.

Nice To Haves

Experience creating e-learning, online training content, or instructional materials is a plus.
Prior Epic experience also a plus.

Responsibilities

Involved in training needs assessment processes and vendor selection.
Works closely with both IT and the business to understand system and training needs for applications and packages supported.
Develops documentation for custom applications and packaged applications, using a variety of mediums as needed.
Assists in the design of training programs, classes, workshops, and Computer Based Training (CBT) and on-line help.
Delivers training programs for standard packages and productivity tools.
Performs work under direct supervision.
Handles basic issues and problems, and refers more complex issues to higher-level staff.