IT & Infrastructure Specialist

Enaimco • St. John's, NL

10d • Hybrid

About The Position

This is a new role on our team, focused on taking ownership of the operational layer to allow the rest of the team to concentrate on building. The specialist will ensure tools, hardware, infrastructure, and the office run smoothly day-to-day. While IT forms the foundation of this role, there is an opportunity to contribute to development and DevOps work alongside the engineering team. The ideal candidate could be an IT professional with coding skills or a developer who enjoys operations.

Requirements

• 3+ years in a broad IT role at a small or mid-sized company, ideally one where you figured things out as you went
• Hands-on experience managing IT budgets, including procurement, licensing, and keeping spend accountable without a finance team holding your hand
• Familiarity with modern productivity and collaboration stacks (M365, Google Workspace, or similar)
• Knowledge of how to organize and govern modern productivity and collaboration tools
• Experience with device management and endpoint security across a distributed team
• Experience supporting SOC 2 or ISO 27001 audits, especially the IT controls side
• The ability to prioritize your own work and execute with minimal oversight
• Enough communication range to work with engineers, execs, and vendors in the same day

Nice To Haves

• Some development or DevOps experience
• Comfort reading code, navigating deployment workflows, and picking up new tools quickly
• Real cloud administration experience (AWS, Azure, or GCP), including managing IAM, watching billing, and keeping things tidy
• Experience managing test lab or AV/integration hardware (DVRs, cameras, or similar connected systems)

Responsibilities

• Run onboarding and offboarding from an IT perspective: accounts, devices, and access, end-to-end
• Manage software licensing and costs across the company
• Own everything in our physical space: networking, hardware procurement, a standardized desk setup for every employee, and physical access control
• Manage vendor relationships with ISPs, equipment suppliers, and hardware warranty providers
• Keep a clean, well-documented inventory so we always know what we have and what we need
• Build the runbooks so everything is consistent and auditable as we grow
• Manage the test systems our dev team uses in the office, including the 3rd party systems we integrate with
• Manage our website infrastructure
• Device management and security policy across the team
• Contribute to our SOC 2 efforts, including policy, procedures, and the operational controls that fall under IT
• Help administer our cloud environment: billing visibility, IAM, cost alerting, and keeping things tidy
• Administer productivity and collaboration tooling (M365)
• Evaluate and rationalize the broader tool stack over time
• Jump in and support the engineering team with developer operations as needed: pipeline work, environment setup, deployments, and infrastructure configs

Benefits

• An impactful role where you’ll build things from scratch
• Work on a fast-growing platform that enables the future of remote and autonomous operations in heavy industry
• A small, collaborative team that values autonomy and judgment over process for process’s sake
• Modern gear, with the ability to spec your own setup
• Hybrid work from our St. John’s, NL office, with flexible working hours
• Competitive salary and benefits
• Health and dental coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees