IT Infrastructure Services Director
About The Position
The Director of OUIT Operations leads the strategy, reliability, and modernization of the University's core IT infrastructure. This role oversees teams managing server and virtualization platforms, cloud operations, storage, backup, identity services, monitoring, and operational tooling to ensure secure, resilient, and scalable enterprise technology. The Director drives infrastructure modernization, operational maturity, and risk reduction while coordinating service lifecycle management, disaster recovery readiness, and continuous improvement. They provide strong leadership for managers and technical staff, set operational standards, support workforce development, and ensure effective collaboration across OUIT to maintain service reliability and support institutional priorities.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field
- 6 years of experience in infrastructure management, service delivery, technology operations, or related field
- Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree.
Responsibilities
- Leads the strategy, reliability, and modernization of the University's core IT infrastructure.
- Oversees teams managing server and virtualization platforms, cloud operations, storage, backup, identity services, monitoring, and operational tooling.
- Ensures secure, resilient, and scalable enterprise technology.
- Drives infrastructure modernization, operational maturity, and risk reduction.
- Coordinates service lifecycle management, disaster recovery readiness, and continuous improvement.
- Provides strong leadership for managers and technical staff.
- Sets operational standards.
- Supports workforce development.
- Ensures effective collaboration across OUIT to maintain service reliability and support institutional priorities.
Benefits
- Benefits Eligible: Yes
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What This Job Offers
Job Type
Full-time
Career Level
Director
