Associate Director, IT Infrastructure
About The Position
SickKids Foundation is seeking a strategic and hands-on Associate Director, IT Infrastructure/Network to lead and evolve the enterprise technology environment that powers our mission. This is a critical leadership role responsible for the design, stability, security, and continuous improvement of both on-premise and cloud infrastructure across the organization. The Associate Director, IT Infrastructure will provide technical and operational leadership for all enterprise infrastructure systems—including data centers, servers, networks, cloud platforms, telecommunications, and security. They will lead the Infrastructure/Network Services team while shaping a future-ready, secure, and scalable technology landscape aligned to organizational priorities.
Requirements
- Post-secondary education in IT or a related discipline
- 5+ years of progressive experience in senior technical infrastructure and management roles (Tier III–IV), including leadership responsibilities
- Proven experience leading, coaching, and developing technical teams
- Strong experience across: Network infrastructure (LAN/WAN, switching/routing, VoIP), Server virtualization & enterprise storage (SAN), Cloud platforms and hybrid infrastructure environments, Cybersecurity frameworks and practices
- Deep understanding of: Network protocols and services (TCP/IP, DNS, HTTP/S, SMTP, Active Directory, etc.), Monitoring, troubleshooting, and hands-on system configuration
- Experience with vulnerability management, penetration testing, and security operations
- Experience managing infrastructure budgets and vendor relationships
- Strong project management and prioritization capabilities
- Ability to translate technical risk into business impact and decision-making
- Exceptional communication and facilitation skills across technical and non-technical audiences
Nice To Haves
- Familiarity with PCI-DSS or similar regulatory frameworks is highly preferred
- CCNP,CISSP, MCSE, ITIL or equivalent certifications
Responsibilities
- Lead, mentor, and develop a high-performing Infrastructure Services team
- Provide coaching, performance management, and growth opportunities for staff
- Foster a culture of accountability, collaboration, and continuous learning
- Ensure reliable 24x7 operations of enterprise systems
- Provide strategic and tactical leadership for the design, implementation, and optimization of IT infrastructure
- Oversee data centre operations, servers, storage, networking, telecom, and cloud platforms
- Lead infrastructure modernization initiatives across both on-prem and cloud environments
- Establish and maintain infrastructure standards, processes, and operational procedures
- Drive the design, implementation, and performance of WAN, LAN, and cloud infrastructure
- Manage system administration practices, monitoring, and performance optimization
- Lead infrastructure capacity planning and prioritization initiatives
- Lead infrastructure-related security design, implementation, and monitoring
- Oversee vulnerability management, penetration testing, patching, and compliance activities
- Maintain cybersecurity policies, controls, and governance frameworks
- Partner on threat detection, response, and forensic analysis
- Support compliance initiatives, including PCI-DSS assessments and audits
- Manage infrastructure budgets (OPEX & CAPEX) with a focus on value optimization
- Develop business cases to support strategic investments
- Manage vendor relationships and external service providers
- Promote a strong culture of information security awareness
- Deliver and support training initiatives for employees and leaders
Benefits
- comprehensive benefit package
- flex benefit plan
- tuition reimbursement
- flexible work arrangements
- pension plan
- birth parent/parental top up
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
