IT Infrastructure Service Specialist

Legend Biotech US • Somerset, NJ

21h • Hybrid

About The Position

Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Data Analytics, Engineering, or Science is required.

Responsibilities

• Provide IT support for users in the assigned sites.
• Manage IT assets and stock.
• Install, configure, and maintain PCs, peripherals, and mobile devices.
• Follow up on client questions and problems (hardware and software) until resolved.
• Document issues and resolutions, producing reports when required.
• Provide administrative support for IT systems, including user role and access permissions.
• Improve and maintain customer satisfaction.
• Interact with external service providers for additional support.
• Contribute to testing and system quality compliance.
• Follow corporate policies and procedures.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with a company match that vests fully on day one
• Eight (8) weeks of paid parental leave after just three (3) months of employment
• Paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays
• Voluntary commuter benefits
• Family planning and care resources
• Well-being initiatives
• Peer-to-peer recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level