IT Infrastructure Engineer

City of New York•New York City, NY

2d•Onsite

About The Position

NYCERS seeks a forward- and strategic-thinking Senior Cloud Engineer to provide senior-level expertise in the design, implementation, administration, optimization, and support of enterprise Azure and hybrid cloud infrastructure, incorporating Microsoft Active Directory/Entra and all of its components. The position requires strong experience in cloud engineering, infrastructure modernization, and enterprise IT environments, with the ability to work independently and provide technical leadership. The ideal candidate is knowledgeable in both server and networking engineering and administration.

Requirements

A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or, A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or, Education and/or experience which is equivalent to the above.
Strong experience in cloud engineering, infrastructure modernization, and enterprise IT environments.
Ability to work independently and provide technical leadership.
Knowledgeable in both server and networking engineering and administration.

Nice To Haves

Familiarity with on-prem Cisco Meraki wireless networks and hardware such as Cisco routers and switches, HSRP, EIGRP and BGP Routing protocols.

Responsibilities

Design and may be asked to implement and maintain enterprise cloud architecture and networking, including Azure virtual networks, subnets, routing, DNS/DHCP, security controls, load balancing, VPN/ExpressRoute, and connectivity between Azure, other cloud platforms, and on-premises data centers. Familiarity with on-prem Cisco Meraki wireless networks and hardware such as Cisco routers and switches, HSRP, EIGRP and BGP Routing protocols.
Collaborate with network, security, application, and infrastructure teams to ensure reliable, secure, and scalable cloud connectivity.
Lead and support cloud migration and modernization initiatives, assessing legacy applications, servers, VMware/hypervisor workloads, and infrastructure and determining whether workloads should be rehosted, replatformed, refactored, replaced with SaaS/PaaS solutions, or retired.
Design and maintain High Availability (HA), Business Continuity Planning (BCP), and Disaster Recovery (DR) IT solutions, including developing recovery strategies, establishing recovery requirements, implementing redundancy, maintaining backup and recovery capabilities, and conducting failover and recovery testing.
Manage and optimize cloud infrastructure performance, capacity, reliability, and cost, including monitoring compute, storage, networking, and application resources; establishing performance baselines; troubleshooting bottlenecks; right-sizing resources; and implementing improvements.
Provide documentation and mentoring to IT staff.
Provide technical leadership, troubleshoot complex infrastructure issues, perform root-cause analysis, and coordinate with vendors when needed.
Establish and maintain cloud monitoring, automation, security, governance, and operational standards, including Azure monitoring and logging, infrastructure-as-code, architecture documentation, and compliance with enterprise security and governance requirements.
Leverage AI and intelligent automation within the Azure ecosystem to improve infrastructure engineering and operations, including using Azure Copilot, Azure Monitor AI capabilities, and other AI services to assist with infrastructure analysis, performance monitoring, troubleshooting, anomaly detection, capacity and cost optimization, migration planning, network analysis, and operational automation.
Identify opportunities to safely incorporate AI into infrastructure management while maintaining appropriate security, governance, human oversight, and change controls.
Work with minimal supervision and in a collaborative environment with other IT and Information Security staff.
Work overtime upon request.