IT Infrastructure Engineer

Corteva Agriscience • Indianapolis, IN

2d

About The Position

The Infrastructure Engineer is a team member responsible for translating technical or architecture requirements into solutions. This includes supporting the transformation of the platforms with particular focus on product and ITIL service management, 24X7 availability, deployment services, software/hardware management, endpoint management, business continuity, high-quality end user experience, information security, and cost effectiveness. You will be the go-to expert for Endpoint-related matters, ensuring the reliability, security, and performance of our systems. This role requires a combination of technical expertise, leadership skills, and the ability to collaborate with cross-functional teams. This role reports to the EUCEE Leader. The ideal candidate for this position has a proven track record of leading and deploying endpoint solutions in a large global, or multi-regional organization. The candidate needs to be comfortable working in a fast-paced, collaborative, and highly matrixed environment. This includes working with ambiguity, creating operational maturity vs. having it already in place, and have successful experience managing operations and hiring and developing talent. As a Connector they contribute by: Collaborate closely with various product and service delivery teams to ensure that the right solution is built and that it is built as intended, that all service levels are met and that customer expectations are exceeded. Foster strong relationships with business units and stakeholders to deliver products/services that support business goals Working in a team with a DevOps mindset Inspiring colleagues to achieve at a high level, push teams to deliver great results, and hold an optimistic attitude Showing a passion for learning and developing skills, trying new technologies, and embracing the full stack engineer mindset As a Navigator they aid the success of business focused IT solutions by: Having an ability to participate in or conduct solution or infrastructure reviews and recommend development best practices Working closely with IT consumers to identify their needs and align product and services accordingly. Develop and maintain a service strategy that supports business goals. Being curious and asking questions to drive out the best possible outcome for users of their product or services As an Orchestrator they orchestrate capabilities to drive value from their product or services by: Assisting with any part of the tech stack where needed Demonstrating desire to improve all aspects of the product, both technical and processes Delivering outstanding results for our customers by creating systems to meet business needs in a scalable, reliable, and secure manner

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years with proven experience in endpoint system administration and engineering.
• Experience with deployment, configuration, and security technologies (MDM, InTune, Taninum, SSCM).
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate technical information effectively to both technical and non-technical stakeholders.
• Excellent product management skills.
• Excellent analytical and critical thinking skills.
• Strong ability to engage with a global team and provide coaching and oversight.
• Strong organizational skills to manage multiple tasks within the constraints of timeline and budget.
• Ability to thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques.

Nice To Haves

• ITIL, Agile, PMP certification(s)
• Operating in an Infrastructure as Product (IaP) environment
• Experience in strategy, customer service, and internal consulting
• Proven success in contributing to a collaborative environment
• Proven ability to work creatively and analytically in a problem-solving environment

Responsibilities

• Translate technical or architecture requirements into solutions.
• Support the transformation of platforms with a focus on product and ITIL service management, 24x7 availability, deployment services, software/hardware management, endpoint management, business continuity, end-user experience, information security, and cost-effectiveness.
• Act as the go-to expert for Endpoint-related matters, ensuring system reliability, security, and performance.
• Collaborate closely with product and service delivery teams to ensure solutions are built correctly, meet service levels, and exceed customer expectations.
• Foster strong relationships with business units and stakeholders to deliver products/services supporting business goals.
• Work within a team with a DevOps mindset.
• Inspire colleagues to achieve high performance and deliver great results with an optimistic attitude.
• Demonstrate a passion for learning, developing skills, trying new technologies, and embracing the full stack engineer mindset.
• Participate in or conduct solution or infrastructure reviews and recommend development best practices.
• Work closely with IT consumers to identify needs and align products and services accordingly.
• Develop and maintain a service strategy that supports business goals.
• Ask questions to drive the best possible outcomes for users of products or services.
• Assist with any part of the tech stack as needed.
• Demonstrate a desire to improve all aspects of the product, both technical and processes.
• Create systems to meet business needs in a scalable, reliable, and secure manner.

Benefits

• Numerous development opportunities offered to build your skills
• Be part of a company with a higher purpose and contribute to making the world a better place
• Health benefits for you and your family on your first day of employment
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
• Excellent parental leave which includes a minimum of 16 weeks for mother and father
• Future planning with our competitive retirement savings plan and tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior