IT Infrastructure Consultant - Virtual Desktop and Application Delivery

Career finder•Ashwaubenon, WI

4d•$68,437 - $135,761•Hybrid

About The Position

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking an IT Infrastructure Consultant - Virtual Desktop and Application Delivery in their Green Bay, Wisconsin and Pewaukee, Wisconsin locations. This position offers flexibility for a hybrid work arrangement (remote/on-site) with time spent in the office. This position is part of a job family (Associate IT Infrastructure Consultant, IT Infrastructure Consultant, and Senior IT Infrastructure Consultant) where experience will be the determining factor. WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. They are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of their business, and they work every day to help grow and support communities where they provide vital energy services. As a Fortune 500 company, they value and develop their employees who are making a difference in a mission that matters. They offer fulfilling careers where safety and well-being are paramount, with competitive pay and benefits. They are powered by a diverse and inclusive workforce fueled by pride in what they do.

Requirements

Bachelor’s Degree
This position requires unescorted access to certain critical cyber assets which would require applicants to satisfy all Company and NERC Critical Infrastructure Protection Standard 004 security requirements, which includes a background investigation.

Nice To Haves

Bachelor’s degree in Computer Science, Management Information Systems or a related discipline.
2+ years of Citrix administration experience
Understanding of the components that make up a computing network, e.g. DNS, ADFS, etc.
Understanding of the protocols that are used to interact between infrastructure components, e.g. TCP/IP, LDAP, etc.
Server virtualization experience.
Strong problem solving, communication, interpersonal and decision making skills and customer focus.
Ability to effectively communicate in a team environment.

Responsibilities

Provide day to day support for the virtual desktop and application hosting environment, including a shared 24x7 on-call rotation.
Responsible for project work, product upgrades, and development and maintenance of virtual desktop and application standards and procedures.
Troubleshoot and resolve performance and other issues as they occur.
Collaborate with business partners in solution design.
Proactively monitor the virtual desktop and application hosting environment.
Provide assistance to application support teams’ initiatives that includes design, build, and maintenance, connectivity and performance troubleshooting, disaster recovery planning, and more.