Sr. Virtual Desktop Engineer

KLA•Ann Arbor, MI

6d•Onsite

About The Position

We are seeking a highly skilled Sr. Virtual Desktop Engineer to architect, design, implement, and support enterprise virtual desktop platforms for a global organization. This role will focus on Desktop Virtualization technologies, enabling secure, high-performance virtual workspaces for IT and Engineering, software development, CAD, for Global Teams.

Requirements

Bachelor's Degree in Computer Science, Information Services, Computer Engineering or equivalent work experience in a relevant field.
Eight (8) years of experience supporting enterprise Virtual Desktop Infrastructure or End User Computing platforms.
Five (5) years of hands-on experience with Citrix Virtual Apps and Desktops, Citrix DaaS, or related Citrix technologies.
Three (3) years of hands-on experience with Omnissa Horizon and Omnissa Workspace ONE.
Experience designing and supporting global environments with distributed users, regional infrastructure, and enterprise support requirements.
Experience supporting engineering or software development organizations with performance-sensitive applications and specialized workspace needs.
Strong troubleshooting skills across Windows, virtualization, networking, identity, storage, user profiles, and application delivery layers.

Responsibilities

Design and implement enterprise-scale virtual desktop solutions using Citrix Virtual Apps and Desktops, Citrix DaaS, Omnissa Horizon, and Omnissa Workspace ONE.
Develop global VDI architecture standards, design patterns, roadmaps, and operational best practices.
Build highly available, secure, scalable, and resilient digital workspace environments across regions.
Lead technical design reviews, vendor evaluations, platform modernization, and architecture governance activities.
Design virtual workstation solutions for software development, engineering applications, CAD/EDA tools, simulation platforms, DevOps environments, and test/validation workflows.
Optimize virtual desktops for graphics-intensive and compute-intensive engineering workloads, including GPU-enabled use cases.
Partner with Engineering teams to translate application and development requirements into fit-for-purpose workspace solutions.
Enable secure remote access to engineering resources while protecting intellectual property and maintaining a strong user experience.
Provide L3/L4 support for Citrix and Omnissa production platforms, including troubleshooting of performance, connectivity, authentication, profile, image, and application delivery issues.
Own platform upgrades, patching, capacity planning, monitoring, health checks, documentation, and lifecycle management.
Lead root cause analysis, problem management, service improvement plans, and operational readiness reviews.
Create repeatable processes to improve reliability, availability, scalability, and user satisfaction.
Partner with Cybersecurity and Identity teams to implement secure virtual desktop architectures aligned with Zero Trust principles.
Support integration with MFA, SSO, Conditional Access, identity federation, endpoint compliance, and privileged access controls.
Ensure virtual desktop platforms align with corporate security, audit, data protection, and compliance standards.
Implement workspace security best practices for engineering and software development environments.
Automate provisioning, image management, configuration, reporting, and operational tasks using PowerShell, Python, REST APIs, Terraform, or Ansible.
Integrate virtual desktop platforms with hybrid infrastructure and cloud services such as Microsoft Azure, Azure Virtual Desktop, and AWS.
Improve operational efficiency through automation, self-service, infrastructure-as-code, and standardized deployment models.
Support future Desktop-as-a-Service and cloud-hosted virtual desktop transformation initiatives.