IT Infrastructure Analyst

7-Eleven • Irving, TX

6d

About The Position

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Requirements

• Associates/2 Yr Degree
• 5+ years of relevant work experience
• PMP Preferred

Responsibilities

• Serves as an intermediary between Network Engineering and internal clients to deliver infrastructure requirements
• Focuses on projects and initiatives that require Network involvement and works with Network Management to ensure cross-functional priorities are aligned
• Obtains requirements from IT and business clients for infrastructure related projects
• Manages project timelines, budgets and resource allocations
• Monitors and drives deliverables from vendors
• Manages relationships between Network and all internal and external customers
• Works with Management to review prioritization of IT projects and determines areas of focus/prioritization
• Develops detailed technical road maps for major infrastructure initiatives
• Maintains continuity of network operations by documenting and communicating actions, challenges, and opportunities as needed
• Assists with scheduled periodic maintenance for operating system (OS) updates, software updates, configuration changes and maintenance renewals
• Keeps abreast of upcoming infrastructure-driven initiatives such as hardware refreshes or software upgrades, and ensures that resources and funding are allocated accordingly
• Helps manage ongoing network issues and ensures the right parties, both internal and external, are involved in issue resolution
• Keeps abreast of technology, customer needs, and industry-related trends, and helps form a strategy to meet the changing needs of the Company’s client base
• Assists in asset management; maintains inventory and warranty information, maintenance records, software and hardware registrations and documentation
• Provides status updates to peers and Management
• Assists Management with budget forecasting based on planned initiatives
• Coordinates and aids with Network initiatives; interprets Network strategies into actionable project plans
• Aids in generating contracts; ensures vendor partners comply with contractual terms and service level agreements (SLAs)
• Completes other duties, including special projects, as assigned by Management

Benefits

• For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
• For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree