IT Infra & Cloud Engineer

monday.com • New York, NY

22h • $80,000 - $110,000 • Hybrid

About The Position

monday.com is seeking a hands-on, ownership-driven IT Infra & Cloud Engineer to join their global IT team in New York. This role is focused on designing, implementing, and operating the IT infrastructure for the New York office and beyond, working closely with global IT, Security, Automation, and R&D teams. The position involves balancing operational responsibilities with leading infrastructure projects, including network architecture, SaaS administration, cloud environments, and security policy enforcement. The ideal candidate will proactively identify and mitigate risks, and leverage AI-driven tooling for infrastructure operations.

Requirements

• 3+ years of hands-on experience in global IT infrastructure and networking - switching, routing, Wi-Fi, VPNs, firewalls
• Proven experience with enterprise security platforms: Palo Alto, Prisma Access, Meraki, or similar
• Strong experience with SaaS ecosystems: Okta, Google Workspace, Slack, Intune, Jamf
• Hands-on experience with cloud infrastructure: AWS, GCP, and/or Azure
• Experience with monitoring and network performance tools - ThousandEyes is a strong plus
• Scripting ability in Python or similar, with comfort using automation and AI-assisted tooling to improve operational workflows
• Experience with backup, disaster recovery, and business continuity systems
• Ability to independently analyze complex infrastructure and network issues, devise solutions, and implement changes without compromising system stability
• Strong judgment on when to escalate - and how to communicate clearly to both technical and non-technical stakeholders
• Comfortable managing multiple initiatives in parallel while maintaining high operational standards

Nice To Haves

• Experience with ZTNA/SASE architectures
• Familiarity with zero-trust network access design and implementation
• Experience in a high-growth global SaaS environment
• Exposure to AI-powered IT workflows or automation platforms (e.g., n8n, Workato)

Responsibilities

• Manage and administer IT-owned SaaS platforms and management systems at a senior level — including AWS, Azure, GCP, Google Workspace, Okta, Intune, Jamf, Palo Alto, Prisma Access, and ZTNA/SASE solutions
• Own and maintain IT-managed infrastructure and network equipment: firewalls, switches, wired and wireless connectivity - ensuring performance, resilience, and security
• Partner with IT Cybersecurity teams to implement and enforce security policies, configurations, and compliance controls aligned with organizational standards
• Lead and execute infrastructure and cloud projects end-to-end - from planning through rollout - with clear communication, documentation, and stakeholder visibility
• Monitor IT systems using observability and monitoring tools (including ThousandEyes) for performance, reliability, availability, and security
• Proactively identify and mitigate risks before they impact business operations
• Apply scripting, automation, and AI-driven tooling to streamline operational processes, improve security enforcement, and increase efficiency
• Collaborate with procurement on license management, usage optimization, renewals, and cost efficiency
• Participate in on-call rotations and support critical incidents outside regular business hours when required
• Lead 2–3 medium to high-complexity infrastructure and cloud projects annually, with defined scope, deliverables, and execution plans

Benefits

• Competitive salary and benefits package
• Bonus potential
• Eligibility to take part in the company equity incentive program
• Monthly stipends for food, wellness, and commuter/remote work
• Learning and development opportunities
• Award-winning work environment
• Employee Resource Groups
• Access to resources and education to support team, facilitate conversations, and encourage understanding

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed