IT Implementation Analyst

Orion Innovation • Alpharetta, GA

2d

About The Position

The IT Implementation Analyst - Teller UX drives pre-implementation readiness, migration planning, configuration discovery, and process automation for Teller UX client deployments. This role combines business analysis, banking operations knowledge, source teller platform analysis, and AI-enabled tooling to reduce implementation effort, improve deployment quality, and accelerate client onboarding.

This role industrializes the Teller UX implementation lifecycle by combining pre-implementation analysis, source system discovery, migration strategy, parameterization design, and AI-driven automation to deliver faster, cleaner, and more scalable client deployments.

Requirements

• Business Analysis: Requirements gathering, process mapping, gap analysis, functional documentation, stakeholder workshops.
• Implementation Readiness: Readiness assessments, onboarding checklists, playbooks, SOPs, risk/dependency tracking.
• Migration Strategy: Role, user, drawer, vault, device, transaction configuration, and security migration planning.
• Parameterization Discovery: FI-level setup, branch controls, transaction limits, overrides, approvals, compliance and operational rules.
• AI & Automation: Microsoft Copilot/Generative AI, prompt design, documentation automation, rule generation, workflow improvement.
• Technical Analysis: SQL/data analysis, API and integration analysis, data mapping, configuration management, troubleshooting.
• Banking Domain: Teller operations, branch workflows, core banking systems, cash management, funds availability, regulatory controls.
• Excellent written and verbal communication
• Ability to confidently communicate with clients

Nice To Haves

• Teller UX, DNA, DNA Telle, ClearTouch Teller, Integrated Teller, or comparable teller/core banking platforms.
• Teller modernization, branch transformation, financial institution conversion, or enterprise software implementation programs.
• Banking workflows including deposits, withdrawals, transfers, loan payments, holds, cash handling, drawer balancing, and branch operations.

Responsibilities

• Lead implementation readiness assessments, discovery sessions, and pre-implementation planning.
• Document current-state and future-state teller processes, checklists, playbooks, SOPs, and migration workbooks.
• Analyze source teller platforms such as DNA Teller, ClearTouch Teller, Integrated Teller, and other legacy teller solutions.
• Identify FI-level, branch-level, operational, security, regulatory, and transaction parameterization requirements.
• Define migration strategy for roles, users, security permissions, drawers, vaults, branch structures, devices, and transaction setup data.
• Develop configuration blueprints, rule-mapping templates, and setup recommendations for Teller UX.
• Conceptualize migration and implementation utilities that reduce manual work, clutter, rework, and implementation cycle time.
• Use AI to generate reusable templates, implementation artifacts, test scenarios, training materials, and migration mappings.
• Partner with Product, Engineering, Implementation, Operations, and client teams to standardize and streamline client onboarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed