IT Helpdesk Technician | Full-Time | On-Site
North Canyon Medical Center, Inc.•Gooding, ID
•Onsite
About The Position
Primary focus on IT helpdesk tickets. Provide support of applications, hardware and software, including installation, configuration, maintenance, and support of these systems. This position will have minimal project participation, when needed.
Requirements
- Three to five years of systems support.
- Knowledge of company supported hardware, software, and operating systems.
- Ability to plan, implement, test, and troubleshoot hardware and software.
- Knowledge of computer security procedures and protocol.
Responsibilities
- Provide support of applications, hardware and software, including installation, configuration, maintenance, and support of these systems.
- Determine computer problems and coordinate hardware and/or software solutions.
- Communicate technical guidance and instruction to users on the use of PC, server, or cloud applications and systems.
- Communicate technical guidance and information to users.
- Learn and support new hardware, software and operating systems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
