IT HelpDesk Technician

Amphenol • Allen, TX

19h • Onsite

About The Position

Amphenol Fiber Systems International (AFSI) is seeking an IT HelpDesk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of our Allen, TX facility’s IT operations, supporting a high-compliance engineering and manufacturing environment. We are looking for a technician who views manual, repetitive tasks as a bug. You will use PowerShell and Python to streamline endpoint management, integrate our security stack, and ensure our M365 GCC High environment remains airtight.

Requirements

• 3+ years in corporate IT, with a demonstrable track record of using automation to solve problems.
• Proficient in using PowerShell for Active Directory/Entra ID management, Intune Graph API, and system configuration.
• Basic to intermediate proficiency in Python for automating administrative tasks, interacting with REST APIs, or managing Linux environments.
• Hands-on experience with Intune, NinjaOne, CrowdStrike, Arctic Wolf, and Meraki.
• Expert-level Windows 10/11; experience with Linux (Ubuntu/Budgie) for specialized workstations.

Nice To Haves

• Experience connecting disparate IT systems via APIs to improve reporting or workflow automation.
• Experience supporting SolidWorks and specialized manufacturing hardware.

Responsibilities

• Develop and maintain PowerShell scripts for automated software deployment, user onboarding/offboarding, and system auditing.
• Use Python for data manipulation, API integrations between tools, and custom IT tooling.
• Architect and manage Windows 10/11 and Linux deployments via Microsoft Intune and NinjaOne.
• Monitor and remediate threats using CrowdStrike and Arctic Wolf.
• Automate security posture checks to ensure continuous CMMC/NIST 800-171 compliance.
• Manage Cisco Meraki networking hardware and support SolidWorks engineering workstations.
• Use RMM (NinjaOne) to deploy custom scripts for proactive maintenance and "self-healing" workstations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed