IT Helpdesk Specialist

Missoula Bone & Joint•Missoula, MT

1d•Onsite

About The Position

Join Missoula Bone & Joint and Surgery Center as a Full-Time IT Helpdesk Specialist in our dynamic and professional environment. This onsite position allows you to directly assist our team and patients while honing your technical skills in a healthcare setting. Embrace the opportunity to tackle a range of challenges, ensuring excellence and integrity in every interaction. With a competitive pay rate of $23.00 - $32.00 per hour, and a great working schedule of Monday through Friday 8:30am - 5:00pm your contributions will be valued and rewarded. This is more than just a job; it's a chance to grow in a fun and flexible culture that is customer-focused. As a Full-Time IT Helpdesk Specialist, you will be a key player in delivering timely technical support and assistance to our dedicated physicians and staff members. Whether responding to inquiries over the phone, assisting in person, or offering remote solutions, you will ensure that our computer systems, hardware, and software function smoothly and efficiently. Your role will involve troubleshooting a variety of technical issues, providing exemplary customer service, and resolving queries related to technology. This position requires a proactive approach to problem-solving, allowing you to make a meaningful impact on our team's productivity and effectiveness in delivering exceptional care to our patients.

Requirements

Minimum of one year of experience in an IT capacity.
Strong knowledge of Microsoft Office applications.
Ability to communicate clearly and effectively, both verbally and in writing.
Solid understanding of computer systems, mobile devices, and a range of technology products.
Excellent computer skills.
Proven experience in a customer support role.
Strong ethical and moral character references.

Responsibilities

Deliver timely technical support and assistance to physicians and staff members.
Respond to inquiries over the phone, assist in person, or offer remote solutions.
Ensure computer systems, hardware, and software function smoothly and efficiently.
Troubleshoot a variety of technical issues.
Provide exemplary customer service.
Resolve queries related to technology.
Take a proactive approach to problem-solving.