IT Help Desk Technician
Adams Health Network•Decatur, IN
•Onsite
About The Position
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform preventive maintenance on computer hardware. The role involves handling confidential information, including patient health information (PHI), requiring the technician to demonstrate ethical behavior and a strong respect for security and privacy protocols to ensure compliance and protect sensitive data.
Requirements
- High School Diploma
- Ability to install and troubleshoot Microsoft Windows 10 & 11 operating system, Office 365, and other business applications as well as end-user computers and peripherals.
- Demonstrate well-rounded customer service and communication skills.
Nice To Haves
- Python Scripting and/or Linux Scripting is desirable.
Responsibilities
- Implement and maintain the hospital's Information Technology Help Desk Program.
- Utilize a work order system to provide support.
- Perform preventive maintenance on computer hardware.
- Handle confidential information, including patient health information (PHI).
- Demonstrate ethical behavior and a strong respect for security and privacy protocols.
Benefits
- Medical coverage on your first day of employment
- All other benefits will be effective the 1st of the month following hire date
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
