IT Help Desk Intern

CATAWBA INDIAN NATION • Rock Hill, SC

1d • Onsite

About The Position

The Catawba Nation Internship Program offers students and emerging young professionals the opportunity to build valuable job skills through hands-on experience. In a supportive and collaborative environment, interns will be learning professional workplace expectations alongside staff and mentors. The intern will assist the department they are assigned to by helping with daily tasks, projects, and basic office or field support.

Requirements

• Must be a Catawba Citizen.
• Must be between the ages of 16-24.
• Must submit a Catawba tribal ID and resume.
• Ability to communicate professionally and respectfully with staff, supervisors, and community members.
• Ability to follow instructions, ask questions when needed, and learn new tasks quickly.
• Basic organizational skills and ability to manage time effectively.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Basic computer skills, including ability to use email and common office programs.
• Willingness to take initiative and assist with projects assigned.
• Dependable and punctual with a positive attitude toward learning.
• Ability to represent the Catawba Nation in a professional manner.

Responsibilities

• Assist the IT Help Desk with creating, tracking, and resolving help desk tickets.
• Gain hands-on experience providing end-user support in a help desk environment.
• Learn and assist with basic networking, troubleshooting, and technical support tasks.
• Support IT staff with equipment setup, installation, and maintenance for current and new facilities.
• Participate in IT projects, including installation of network equipment, to gain exposure to networking, systems, and help desk operations.
• Develop customer service, communication, and technical support skills through hands-on training and mentoring.

Benefits

• Opportunity to serve and make a lasting impact within the tribal community.
• Hands-on experience working on real projects and day-to-day operations.
• On-the-job training and mentorship from experienced professionals.
• Networking opportunities with industry leaders, tribal professionals, and community partners.
• Resume building experience that strengthens future career opportunities.
• Exposure to a variety of career paths and transferable workplace skills.
• Access to traditional cultural events and community gatherings.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed