IT Hardware Asset Management Analyst

Cynet Systems • Petersburg, VA

1d

About The Position

The candidate manages the organization's IT hardware and software assets from acquisition through retirement, maintaining inventory, transfers, audits, tickets, warranties, contracts, licenses, PC refreshes, and compliance reports.

Requirements

• Ability to lift 50 lbs.
• Ability to pull 50 lbs.
• Ability to push 50 lbs.

Responsibilities

• Coordinate the transfer of IT assets between business units within 5 to 7 business days.
• Generate, distribute, and review weekly IT asset management reports.
• Complete ITSM tickets within 7 to 10 business days.
• Monitor the ITSM IT Asset Management queue on a daily basis.
• Update notes with clear and accurate information to ensure that the life cycle of the ticket is accurately captured.
• Correctly manage the ITAM Queue.
• Assist with Asset IMAC and PC Refresh processes.
• Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department.
• Track and maintain copies of hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
• Assist in tracking and maintaining software licenses.
• Perform periodic software audits of installs on desktops, servers, and network equipment.
• Assist in the reconciliation process of the software repository with the ISO Approval list on a semiannual basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed