IT Functional Analyst I

State of Maryland•Baltimore County, MD

6d•Onsite

About The Position

The main purpose of this position is to plan, direct, perform, coordinate, and evaluate METERS/NCIC audits of computerized records and develop quality assurance programs for all statewide METERS/NCIC programs. Provide liaison with criminal justice agencies to ensure the information entered into the METERS/NIC system is the highest quality possible. Perform off-line searches to assist law enforcement with criminal and internal investigations. Provide certification and specialized training to users of METERS/NCIC. Recommend disciplinary action against METERS/CIC clients and client agencies to the CJIS Systems Officer.

Requirements

One year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms.
Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems for the required experience.
Candidates may substitute the possession of an Associate’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Nice To Haves

Three years of experience performing communication services through the Maryland Electronic Telecommunications Enforcement Resources System and National Crime Information Center System.
Experience performing quality control compliance work in automated law enforcement and criminal justice systems.
Experience providing technical assistance to end users to resolve problems with computer hardware and software.

Responsibilities

Audit Maryland Law Enforcement Agencies' computerized records for completeness, accuracy, and timeliness.
Schedules audits by region and notifies staff of assignments monthly.
Perform security audits of all Criminal Justice Agencies with access to NDEx or METERS/NCIC, to include a review of terminal security, criminal history inquiries, and IT security issues for compliance.
Conduct an exit interview in person with the Agency Head or his designee and the Terminal Agency Coordinator.
Conduct follow-up audits of all agencies when required for non-compliant issues.
Assists technical programmer analysts in the design, development and testing of application system corrections or enhancements by analyzing modifications recommended, determining system impact and estimating effort and resources required to perform modification.
Perform Off-Line Searches through the Archive and Retrieval System and the Federal Bureau of Investigation (FBI) to assist agencies with criminal, civil, and internal investigations.
Testify in court or before Agency Review Boards as to the findings of these off-line searches, when required.
Reviews error codes generated by the application system to determine the appropriate course of action for correction.
Will complete other tasks assigned by the Command Staff