IT Fielding Engineer

Amentum•Baltimore, PA

About The Position

Amentum is seeking an IT Fielding Engineer to support a program providing integrated voice, video, and data services throughout the Information Technology lifecycle. The role is a senior-level technical contributor working with contractors and government personnel to support a large and diverse customer base in secure, multi-platform environments. The successful candidate is expected to work independently and as part of a team, adapt quickly to new products and processes, and contribute strong technical, organizational, and problem-solving skills. The position supports local- and wide-area networking, communications, and associated software and hardware. It includes planning, designing, installing, maintaining, and managing enterprise LAN/WAN infrastructure; deploying and supporting network and end-user devices; and preparing and executing site installation plans. The engineer reviews mission requirements and technical design packages, coordinates with customer and program staff, directs installation teams, and completes installation close-out documentation and site data updates. The regular schedule is five days per week, Monday through Friday, eight hours per day, for 40 hours weekly. Overtime may be needed during critical periods or in response to last-minute requests. The work requires standing and sitting in roughly equal measure, remaining on foot for extended periods, lifting and carrying equipment, and working in confined areas such as under desks, server rooms, and communications closets. Protective footwear and other task-specific protective equipment must be worn as required.

Requirements

Active Top Secret clearance with SCI, or Top Secret clearance with the ability to acquire SCI.
At least 4 years of relevant experience.
Hands-on experience in communications technology programs in DoD or Intelligence Community environments.
Familiarity with classified environments, compliance requirements, and secure communications standards.
Proven experience installing and integrating hardware into network and telecommunications infrastructures.
Ability to configure and optimize hardware for network performance and reliability.
In-depth knowledge of PC and LAN communication hardware and architecture.
Experience working in complex, multi-protocol network environments.
Skill troubleshooting and resolving hardware, software, network, and VTC system issues.
Experience with a wide range of VTC hardware and software solutions across different vendors.
Strong Windows 10 desktop administration skills.
Ability to lift and carry up to 50 pounds occasionally and/or up to 20 pounds frequently, and to maneuver in small spaces while running cords and cables.
Ability to work a 40-hour week, normally Monday through Friday, and to work overtime during critical peaks or when last-minute overtime requests arise.
Valid driver’s license.
Familiarity with MS Office applications including Excel, Word, Outlook, SharePoint, Project, and Visio.
Exceptional attention to detail; strong verbal and written communication, critical-thinking, organizational, time-management, and problem-solving skills.
Ability to work independently and as part of a team in a dynamic environment.
High school diploma.
One of the following 8140 IAT Level II or III baseline certifications: Level II—CCNA Security, GISCP, GSEC, Security+ CE, or SSCP; Level III—CASP CE, CCNP Security, CISA, CISSP or CISSP Associate, GCED, or GCIH.

Nice To Haves

Bachelor’s degree in an IT-related field.
4–8 years of relevant experience.
ITIL v4 certification.
ServiceNow experience.
Experience installing and configuring enterprise network and systems infrastructure devices and cabling, and applying operational best practices.
Understanding of Active Directory, MECM, DHCP, DNS, Cisco IOS, SolarWinds, and Remedy.

Responsibilities

Provide senior-level technical support for local- and wide-area networking, communications, and related hardware and software in a secure, multi-platform environment.
Support a large and diverse customer base as part of a team of contractors and government personnel.
Assist with planning, design, installation, maintenance, and management of enterprise LAN/WAN network and hardware infrastructure.
Install, maintain, and decommission KG-175 TACLANE encryption devices, Cisco routers and switches, VoIP phones, VTC devices, racks, servers, UPS units, networked printers and scanners, digital senders, workstation computers, and desktop peripherals.
Administer Windows 10/11 desktops and provide end-user support, including MECM operating-system deployment and imaging, application installation, roaming profiles, troubleshooting, and peripheral support.
Install, label, and organize interior STP CAT5/6 copper, fiber, and AV cabling, including cable management.
Review mission scope-of-work requirements and technical design packages.
Prepare and execute hardware deployment and site installation plans.
Coordinate with customer project managers, administrative and technical program support staff, and customers.
Mobilize and direct installation teams.
Update and complete support tickets and perform post-installation close-out activities, including submitting travel receipts and vouchers, submitting hand receipts and customer-signed inventories to Logistics, and updating site data with Site Design team members and Customer Project Managers.
Evaluate modern technological developments and applications and make recommendations for new product purchases.
Conduct site surveys to assess and document current and proposed site network configuration and architecture based on mission requirements, specifications, and customer needs.
Create diagrams for planning and documentation.
Follow applicable safety, quality, operational, and environmental requirements; complete required training and fulfill assigned safety responsibilities.