IT Field Technician

Select • Carlsbad, NM

7d • Onsite

About The Position

Select Water Solutions IT Field Technician provides first-level troubleshooting and basic technical support to end-users. Assisting with computers, mobile devices, printers, network related equipment, and camera installs and set up. This position will preferably be fluent in the Spanish language.

The essential job functions include, but are not limited to:
Responsible for covering IT responsibilities for the Permian region (Mainly Southern New Mexico, but also West Texas when needed).
Assist users with all hardware and software issues.
Maintains IT Network closets and storage rooms.
Install and also uninstall equipment, on site and in field.
When a solution isnt readily available, will need to escalate or group source a solution.
Must have a valid driver’s license and be eligible to drive a company vehicle in accordance with Select’s policies.

Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• Associate's degree or relevant “On the job” experience.
• Customer service: able to interact with users in a professional manner.
• Ability to find solutions to technical issues.
• Ability to identify and search for resolutions.
• Valid driver’s license.

Nice To Haves

• Fluent in the Spanish language.
• 2 to 4 years of related work experience.
• Scissor and Boom lift certification (can be learned on the job).
• Bilingual in Spanish.

Responsibilities

• Covering IT responsibilities for the Permian region (Mainly Southern New Mexico, but also West Texas when needed).
• Assist users with all hardware and software issues.
• Maintains IT Network closets and storage rooms.
• Install and also uninstall equipment, on site and in field.
• Escalate or group source a solution when one isn't readily available.
• Must have a valid driver’s license and be eligible to drive a company vehicle in accordance with Select’s policies.

Benefits

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan with Company match.
• Referral bonus with no cap on amount of referrals.
• Paid Training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree