Field IT Technician

EasTec Inc•Neptune Township, NJ

2d•Hybrid

About The Position

We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments.

Requirements

2+ years of IT or field technician experience (security industry preferred, but not required).
Strong understanding of TCP/IP networking, VLANs, and Windows environments.
Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills.
Ability to read and interpret wiring diagrams and technical documentation.
Strong problem-solving skills with a customer-first mindset.
Willingness to travel locally to client sites; valid driver’s license required.
Legally Eligible to Work in The U.S.
Able to Pass a Background Investigation and Drug Screening

Nice To Haves

Experience with access control or video management systems a plus.
Ability to lift and mount equipment when needed (up to 50 lbs).

Responsibilities

Install, configure, and maintain access control systems, video surveillance, and other security technologies.
Provide IT/networking support for system integration, including switches, servers, and wireless devices.
Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.).
Perform troubleshooting for hardware, software, and network connectivity issues.
Collaborate with project managers and engineers to deliver projects on time and within scope.
Provide end-user training and support as needed.
Maintain accurate service documentation, system diagrams, and project notes.
Ensure compliance with company standards, client requirements, and industry best practices.