IT Field Services Engineer

Skanska USA•Maspeth, NY

21h•Hybrid

About The Position

Skanska is seeking a dynamic Field Service Engineer to provide technical support to users of group computer systems. This role involves answering questions and resolving computer issues for clients via various communication channels, including in-person, telephone, and remote access. Responsibilities include assisting with hardware and software issues, such as printing, installation, office productivity tools, email, and operating systems. The Field Service Engineer will also be responsible for assigned jobsite mobilization and demobilization, reporting to the Regional Manager. All duties must be performed in a highly professional manner.

Requirements

2+ years technical support experience troubleshooting, diagnosing, and repairing PCs, Printers and Peripherals
Working Knowledge of Microsoft Server 2012 and 2016 a plus
Experience troubleshooting Microsoft Windows 10 and Microsoft O365 Products.
Proven ability to understand technology processes and tools and utilize them to improve on all our technology efforts
Proven ability to manage several tasks simultaneously.
Valid driver's license and access to a personal vehicle for frequent business travel within assigned geographic market.
Selected candidate is responsible for all vehicle registration, insurance, and maintenance requirements; the Company will provide mileage reimbursement.
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.
Background Check Required

Nice To Haves

Working Knowledge of Microsoft Server 2012 and 2016

Responsibilities

Provide technical support to assist group computer system users.
Answer questions or resolve computer problems for clients in person, via telephone or from remote location.
Provide assistance concerning the use of computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems.
Responsible for assigned jobsite mobilization and demobilization as assigned by the Regional Manager in their region.
Perform all responsibilities in a highly professional manner.