IT Field Services Coordinator
About The Position
The Life Time Technology team is at the forefront of the evolution of Life Time into a digital-first company, transforming existing experiences and creating brand new ones both online and in our clubs. If you enjoy a fast-paced environment with the latest technologies and have a passion for health and fitness – we should meet. Work is a team effort, and we are a highly motivated, highly collaborative team; we always win or lose together. We invest in our team members and ensure they have the tools and opportunities to learn, grow and thrive. We offer an incredible benefits package, generous club discounts, and a fully subsidized Signature Life Time Membership. Want to Love Your Life? Join our team. Position Summary This role supports the company by developing all project related hardware requirements, scopes, equipment orders, managing the vendor selection, deployment of technicians, implementation and successful completion of the delivery scope ensuring consistency with Technology department strategies, commitments, and goals.
Requirements
- Bachelors or Associates degree in IT related field
- Minimum 2 years of experience in IT support or IT implementation
- Excellent customer communication skills
- Ability to travel to clubs
Nice To Haves
- Able to support a flexible work schedule
- Analytical and problem solving skills
- Able to work both independently and in a team environment
- Able to prioritize & execute tasks in a high pressure environment
- Able to multi-task and have strong organizational skills
Responsibilities
- Provides technical support and guidance to our team members regarding IT systems in our clubs
- Coordinates with IT vendors to provide remote & onsite support to our clubs
- Coordinates the implementation of enterprise hardware and software systems.
- Creates and maintains support documentation for IT systems
Benefits
- A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
