IT Field Service Engineer
Main Line Health•Lower Merion Township, PA
•$32 - $49•Onsite
About The Position
As an IT Field Services Engineer, you will provide field-level technical support for end users across assigned locations, ensuring endpoint devices and systems operate efficiently with minimal disruption.
Requirements
- 3–5 years of desktop support experience (imaging, troubleshooting, hardware support, remote user support)
- Experience with enterprise device management tools
- Strong communication, customer service, and organizational skills
- Bachelor’s degree in Information Technology or related field preferred, or equivalent experience
Nice To Haves
- CompTIA A+
- CompTIA Network+
- Microsoft Certifications
Responsibilities
- Provide on-site and remote technical support to end users
- Install, configure, and maintain endpoint devices including PCs, printers, scanners, mobile devices, and telecommunications equipment
- Troubleshoot hardware, software, and connectivity issues
- Support desktop imaging, deployments, and upgrades
- Document issues and resolutions
- Participate in the on-call rotation
Benefits
- Up to 160 hours (4 weeks) of paid time off annually
- Tuition Reimbursement up to $6,000 per year
- Free employee parking
- Employee discounts on services and activities
- Opportunities for professional growth and development
- 100% Employer Funded Pension Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
