IT Facility Manager, Bureau of Network Technology Services
About The Position
The Division of Information Technology aims to align technology solutions with the DOHMH mission by prioritizing resource use and deploying innovations that facilitate the agency's day-to-day activities and enhance staff productivity and efficiency. Our goal is to provide users with a reliable, stable, and safe computing environment, through the collaboration of the Bureau of Network Technology & Telecommunication Services. The Bureau of Network Technology and Telecommunication Services (NTTS) aims to provide DOHMH programs and staff, our external partners and providers, and all citizens relying on our systems and services with a highly reliable and available network infrastructure and services for both voice and data. Resilient and centralized data center services for applications and hosting databases, a customer service-oriented and secure computing environment, and delivery of information technology products and resources that have been designed, engineered and implemented to support and facilitate the agency in all of our initiatives. Highly available network infrastructure: Our Network Infrastructure Support team comprises skilled IT professionals who support and maintain the switching infrastructure to provide advanced network communication services to support the agency's data and voice needs. Systems are monitored continuously to maintain a high level of stability and availability.
Requirements
- A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
- A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
- Education and/or experience which is equivalent to '1' or '2' above.
Responsibilities
- Responsible for Physical and Environmental conditions in all DOHMH Data Centers and Technology Rooms (MDF / IDF).
- Coordinate all activities such as installations, de-installations, upgrades.
- Ensure that all work meets DOHMH standards as well as industry standards and meet local codes.
- Coordinate all maintenance activities with appropriate support disciplines, user communities, building support staff and Landlord's representative(s).
- Support and coordinate facility related activities such as Pull the Plug Tests, shutdowns, and Critical Infrastructure maintenances.
- Document electrical circuit breakers and distribution.
- Maintain equipment rack elevations.
- Monitor Electrical and environmental Usage vs. Capacity.
- Design and implementation of new installations of equipment and physical floor space layouts.
- Maintain as built drawings of Data Center Space.
- Maintain and monitor physical access to the IT rooms via access control system, CCTV and physical cylinder locks where applicable.
- Review and comment on design MEP drawings (Mechanical / Electrical / Plumbing) with Architects and Engineers for new buildouts and retrofits.
- Define Electrical and Cooling requirements for new installations and additions.
- Flag any that will exceed existing capacities.
- Review all equipment installations, sizing UPS Units to meet expected loads.
- Maintain Redundant power configuration for Critical Loads where applicable.
Benefits
- Federal loan forgiveness programs
- State repayment assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
