IT Epic Systems Analyst - Revenue Cycle and HIM

LCMC HealthNew Orleans, LA
Onsite

About The Position

The Systems Analyst role is a key operational support function for the Revenue Cycle IT Run team. This position supports HIM workflows through day-to-day system maintenance, incident and service request resolution, operational troubleshooting, testing, documentation, and ongoing application support.

Requirements

  • High School Diploma (4 years of relevant experience in Lieu of Bachelors)
  • Associate's Degree (2 years of relevant experience in Lieu of Bachelors)
  • EPIC application certification required to be obtained after initial onboarding and is expected to be maintained as required by Epic - CEE
  • Excellent communication and facilitation skills.

Nice To Haves

  • Bachelor's Degree
  • Masters Degree
  • Prior experience in relevant health care, teaching, or training/adult learning field, especially training Epic.
  • Prior implementation experience a plus.

Responsibilities

  • Applies analytical skills and related application knowledge to design, build and install upgrades and/or new implementations.
  • Troubleshoots application issues to determine best resolution.
  • Performs necessary maintenance tasks for assigned application(s) as required.
  • Reviews and test changes in newly released software to ensure integrity.
  • Maintains necessary documentation to reflect current system state.
  • Meets all project deadlines.
  • Effectively communicates with leadership and customers of progress and potential risk.
  • Maintains accurate documentation of all system configurations and other required areas.
  • Prepares detailed programming and/or integration specifications as required.
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