IT Engineering Manager - Governance Technology & Enablement (GTE)

The TJX Companies, Inc.•Mississauga, ON

10d•$128,600 - $167,200•Onsite

About The Position

The Governance Technology and Enablement (GTE) team supports the IT Risk and Compliance (IT R&C) organization with their technology and automation requirements, focused on ServiceNow Integrated Risk Management. GTE has an implementation focus on implementing and configuring the ServiceNow IRM module to meet business needs of TJX while connecting data integrations and reporting capabilities. In this position, you’ll play a key role in building and evolving the Engineering foundation that powers our SAFe-based Agile Scrum Teams.

Requirements

10+ years of hands-on IT Manager & applicable engineering experience
5+ years of experience and successful record of leading and developing engineering teams, including direct people management and performance coaching.
ServiceNow platform (foundational platform, Integrated Risk Management (IRM), custom applications, Software Asset Management (SAMPro), Contract Management (CM))
Ability to quickly learn new technologies and communicate complex concepts clearly
Experience collaborating across large, global organizations with a demonstrated drive for results
Experience working in a SAFe Agile environments
Proven ability to define and execute technology roadmaps that align with business goals and architectural standards.
Experience managing estimations and project budget tracking.
Strong team management and organizational skills; ability to lead, motivate, and direct a global, distributed workforce.
Ability to influence across all levels of the organization
Bachelor’s degree in technology, information systems, or equivalent experience

Nice To Haves

Experience with REST API application integrations and diverse application portfolios
Experience with AI/ML, predictive analytics, and building production-grade, scalable solutions
Exposure to Robot RPA automation (such as blue prism & power automate)
Experience managing professional services partners and statement of work invoicing
SAFe Agile certifications

Responsibilities

Lead our Governance Technology and Enablement (GTE) teams and collaborate across all our engineering scrum teams, developers, and enterprise shared services
Mentor and grow engineering associates, fostering a pipeline of future technical and people leaders.
Drive engineering excellence & continuous improvement, foster innovation, and ensure alignment with business goals.
Serve as a key decision-maker in architectural reviews, technical governance, and engineering standards.
Ensure operational excellence and accountability for product health and delivery metrics.
Establish and enforce platform governance standards while reducing technical debt to ensure a scalable, maintainable system.
Act as an escalation point for technical delivery issues and cross-team dependencies.
Manage professional services relationships and contracted workers