IT Engineer (Common Services Automation Support)

Blue Cross of Idaho•Bozeman, MT

1d•$96,183 - $144,275•Hybrid

About The Position

Our Common Services Engineers design, develop, maintain, support, document, test, and/or debug new and existing software systems, applications, and/or technical infrastructure. This position offers a hybrid work location (onsite at Meridian Idaho campus and local WFH).

Requirements

Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years’ relevant work experience is equivalent to one-year college)
Applicable certification(s) as defined by the leader + 2 years additional experience
Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience
2/+ years’ design or development of software applications, systems, technology infrastructure, or related experience
UI Path / RPA experience
General knowledge of AI tools and functionality
Working knowledge of Service Now, GitLab, Snowflake, Confluence, SharePoint, AWS, JIRA
Troubleshooting technology problems, documenting solutions or escalating as necessary
Managing user accounts and setting up new jobs in respective areas.
Ability to mentor and coach other engineers
Familiar with Agile Methodology and SAFe

Responsibilities

Engineers, configures, monitors, manages, and troubleshoots software systems, applications, and/or technical infrastructure.
Researches, implements, monitors, manages, patch, and troubleshoot various systems, software, and/or technologies.
Monitors application performance by anticipating and correcting operational issues before occurrence.
Develops tools and/or scripts to support and improve current software, systems, or technology build and release process and continuous integration and delivery initiatives.
Automates software deployment processes and develops automation tools. Ensures the integrity of the builds and artifacts.
Creates test processes and procedures used to ensure that software operates within defined requirements.
Implements test plans, automation, and validation strategies.
Develops and maintains automated test scripts to reduce repetitive manual testing.
Participates in full development lifecycle including requirements analysis and design.
Writes technical specifications based on conceptual design and stated business requirements.
Supports, maintains, and documents software functionality.
Analyzes code to find causes of errors and revises programs.
May review solution performance and continually assess health of software, systems, and/or technologies. Tracks and drives awareness to operational and technical risks.