IT Endpoint Support / Desktop Support Intern

Scot Forge•Spring Grove, IL

13d•$16 - $18•Onsite

About The Position

Scot Forge Company is looking to hire one IT Endpoint Support / Desktop Support and Operations Intern for the Summer of 2027 at the corporate facility in Spring Grove, IL. This internship will provide exposure to an IT team supporting a manufacturing environment through tickets, endpoint support, and infrastructure work.

Requirements

Pursuing a bachelor’s degree in Information Technology, Networking, Information Systems, Computer Science, or a related field
Rising Sophomore or higher at the start of the internship
Hands-on experience with computer hardware or operating systems (for example, Windows, macOS, or Linux)
Basic networking concepts (for example, IP addressing, DNS, or DHCP)
Comfort independently researching technical questions, troubleshooting, and documenting findings
Must be authorized to work anywhere in the U.S. without sponsorship
Must be able to pass a 90 day head hair drug test today

Nice To Haves

Troubleshooting across hardware, software, and networking services
Microsoft 365 or other SaaS applications
Public cloud environments (for example, Azure, AWS, or GCP)
Scripting or automation (for example, PowerShell, Python, or Bash)
Virtualization, monitoring, device management, or IT service-management tools
IT certifications (for example, CompTIA A+, Network+, Microsoft, or Cisco)

Responsibilities

Deploying, configuring, and lifecycle management of computers, mobile devices, and other IT equipment
Troubleshooting issues including hardware, software, network, and user-access
Participating in initiatives involving networking hardware, wireless networks, cloud services, and other enterprise technologies
Helping with IT asset management, system configuration, and equipment lifecycles including related documentation and support procedures
Testing prospective IT tools and technologies, automating existing tasks, and other greenfield work