IT Director

Graphcore • Austin, TX

7h

About The Position

At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

You’ll lead the USA distributed IT organisation composed of infrastructure engineers, support teams, and specialists across enterprise IT and lab environments. The global teams operate in a collaborative, fast-paced environment, partnering closely with other regional IT teams, engineering and business functions. This is a critical leadership role at a pivotal stage of growth, offering the opportunity to shape IT strategy, build new systems, and directly impact the company’s ability to innovate and scale.

Requirements

• Proven leadership experience in IT management or IT Director-level roles
• Strong understanding of enterprise IT infrastructure
• Good understanding of troubleshooting principles and methodical problem-solving
• Excellent stakeholder management and communication skills at executive level
• Solid understanding of cybersecurity principles, risk management, and compliance
• Experience managing and scaling IT teams in a high-growth environment
• Strong problem-solving skills with a strategic and operational mindset
• Experience leading global or distributed teams

Nice To Haves

• Experience supporting engineering or R&D environments, including lab infrastructure
• Familiarity with high-performance computing (HPC) environments

Responsibilities

• Lead, mentor, and grow a high-performing IT team, fostering a culture of accountability and continuous improvement
• Partner with other regional IT teams and engineering teams to support lab environments, development infrastructure, and high-performance computing needs
• Act as the senior escalation point for USA IT service delivery and operational issues
• Manage vendor relationships, contracts, and external service providers
• Develop and manage IT budgets, forecasting, and cost optimisation strategies
• Define and execute the USA IT strategy aligned with other regional IT teams and business objectives
• Drive scalability, reliability, and performance across IT systems and services
• Define and track KPIs, SLAs, and service metrics to continuously improve IT performance

Benefits

• flexible working
• a generous annual leave policy
• private medical insurance and health cash plan
• a dental plan
• pension (matched up to 5%)
• life assurance
• income protection
• a generous parental leave policy
• an employee assistance program (which includes health, mental wellbeing, and bereavement support)
• a range of healthy food and snacks at our central Bristol office
• our own barista bar

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed