IT Director

Warren Oil CompanyDunn, NC

About The Position

The Director of Information Technology will serve as Warren Oil's senior technology owner, responsible for the company's IT operations, vendor governance, infrastructure, and enterprise systems. This individual will report directly to the CFO, supported by an interim fractional CIO, and will operate at the intersection of technology delivery and business outcomes that align with and promote business needs. This role is not a primary hands-on technical contributor but will be expected to have strong technical acumen and contribute to occasional tactical technical needs. The Director will primarily drive value through external managed service providers, technology vendors, and limited internal resources. Success in this role is measured by vendor performance, project delivery, system reliability, and the ability to translate technology investments into quantifiable business value for leadership.

Requirements

  • Strong technical acumen
  • Ability to drive value through external managed service providers, technology vendors, and limited internal resources
  • Ability to translate technology investments into quantifiable business value for leadership
  • Experience with vendor governance and managed services
  • Experience with enterprise platform and ERP program ownership
  • Experience with technology roadmaps and cloud modernization
  • Experience with IT infrastructure, network, endpoint, and security
  • Experience managing a lean internal team
  • Ability to operate effectively in a resource-constrained environment

Nice To Haves

  • Experience with IT diligence related to acquisitions and divestiture activities
  • Experience with multi-tier architecture assessment
  • Experience with cloud-hosted and SaaS alternatives
  • Experience with cybersecurity, connectivity, and cloud services

Responsibilities

  • Own the Warren Oil relationship with managed IT service providers covering an array of services, including, but not limited to, service desk, field tech support, and infrastructure operations across the branch network.
  • Define and enforce SLAs, escalation paths, and performance expectations with external partners.
  • Serve as the primary point of accountability for day-to-day IT service delivery across 100+ locations.
  • Evaluate vendor performance and drive continuous improvement in cost efficiency and service quality.
  • Serve as the technical liaison for IT diligence related to acquisitions and divestiture activities.
  • Own Warren Oil's enterprise platform evaluation and selection process, including a multi-tier architecture assessment that balances operational and financial systems
  • Lead vendor selection, contracting, and implementation oversight in partnership with internal resources and external implementation partners
  • Ensure platform initiatives are delivered on scope, on schedule, and within budget, with clear executive visibility at every phase.
  • Manage the transition from current platforms, including data migration, user readiness, and go-live support.
  • Own and execute a practical, cost-conscious IT roadmap aligned to the direction set by executive leadership and Warren Oil's growth trajectory.
  • Evaluate on-premises systems for migration candidacy and execute a phased approach to cloud transition that minimizes disruption and manages risk across a distributed branch environment.
  • Support the development and communication of technology investment cases, translating technical requirements into business impact and ROI for executive review.
  • Identify and flag technology needs resulting from acquisitions, new locations, and organic growth, ensuring the IT architecture scales without proportional increases in overhead.
  • Provide a grounded technology perspective to executive leadership when called upon, without overcomplicating decisions or oversizing solutions.
  • Maintain ownership of Warren Oil's infrastructure, network, endpoint, and security posture across a distributed, mixed-environment landscape.
  • Drive rationalization of on-premises infrastructure toward cloud-hosted and SaaS alternatives where transitions are prudent, with a clear assessment framework for each legacy system
  • Ensure compliance with applicable regulatory requirements and industry standards.
  • Own vendor relationships for cybersecurity, connectivity, and cloud services
  • Manage a lean internal team and operate effectively in a resource-constrained environment, where external partners execute, and internal leadership assumes accountability.
  • Build organizational capability over time by identifying where internal headcount adds value and where outsourcing is the right model.

Benefits

  • Competitive benefits
  • healthcare
  • 401(k) match
  • supportive work environment
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