IT Director

National Research Council Canada • Ottawa, ON

21h • CA$135,833 - CA$176,401 • Hybrid

About The Position

The National Research Council (NRC) is seeking dynamic and versatile IT Directors to provide strategic, technical, and people leadership across a range of enterprise technology functions within the Chief Information Officer Branch (CIOB). The IT Director will embody the NRC's core values of Integrity, Excellence, Respect, and Creativity. Successful candidates will offer enterprise leadership within CIOB and may be placed in roles that best align with their experience, technical background, leadership strengths, and organizational needs. As a Director, you will lead multidisciplinary teams, manage people and resources, support organizational transformation, and contribute to the delivery of modern, secure, and client-focused IT services. You will collaborate with senior leaders, business partners, and technical experts to establish priorities, advance key initiatives, and ensure that technology services effectively support NRC’s research, business, and operational requirements. All Director-level opportunities require candidates to demonstrate strong capabilities in Strategic Leadership, People Management and Talent Development, and Leading Technical Teams and Enterprise-wide Initiatives.

Requirements

• A bachelor’s degree in computer science, information technology, or a related discipline and/or an equivalent combination of education and experience.
• Recent and significant experience managing enterprise-scale IT services, systems, platforms or digital technology initiatives.
• Recent and significant experience in managing multidisciplinary technical teams and advancing enterprise-wide initiatives.
• Recent and significant experience developing and implementing IT strategies, policies, and operational plans.
• Experience leading service modernization, digital transformation, enterprise technology delivery or IT service management practices to improve service delivery, client experience and operational performance.
• Experience in the management of human and financial resources.
• Advanced knowledge of enterprise IT management, digital service delivery and modern technology operations.
• Ability to develop and implement strategies that balance innovation, operational stability, service excellence, cybersecurity, risk management and client needs.
• Ability to lead enterprise-wide initiatives involving multiple stakeholders, complex technologies, competing priorities and organizational change.
• Knowledge of IT governance, enterprise architecture, cybersecurity, accessibility, privacy, information management and Government of Canada digital standards.
• Ability to manage technology services, programs or platforms through effective planning, prioritization, resource management, risk management and performance measurement.
• Inspirational leadership (core competency) (Level 3)
• People management (Level 4)
• Strategic outlook & alignment (core competency) (Level 3)
• Client focus (Level 4)
• Communication (Level 4)
• Business understanding (Level 3)
• Results orientation (Level 3)

Nice To Haves

• An advanced degree (Master’s or PhD) is considered an asset.
• Relevant certifications like ITIL, PMP, CISSP, or AWS Certified Solutions Architect are considered assets.
• Experience leading enterprise data, analytics, AI enablement, data engineering or data platform initiatives.
• Experience modernizing data pipelines, metadata, data quality, interoperability, cloud-native data engineering or reusable data products.
• Experience supporting data governance, responsible AI readiness, analytics, reporting or evidence-based decision-making.
• Experience leading application development, application modernization, digital product delivery, low-code/no-code solutions or user experience design.
• Experience overseeing enterprise business applications, enterprise COTS platforms, SaaS solutions, application lifecycle management or enterprise application ecosystems.
• Experience advancing agile delivery, product management, DevSecOps, accessibility, integration, platform modernization or secure application development practices.
• Ability to lead the development and implementation of enterprise data, analytics and AI strategies, roadmaps, platforms or services that enable innovation, evidence-based decision-making, operational efficiency and responsible digital transformation.
• Advanced knowledge of modern data engineering practices, including data pipelines, integration, interoperability, metadata, data quality, cloud-native data platforms, reusable data products and scalable data service delivery.
• Advanced knowledge of modern application design, development and delivery practices, including agile delivery, DevSecOps, product management, user-centred design, accessibility, testing, integration and continuous improvement.
• Ability to lead the planning, modernization, optimization and governance of enterprise applications, including custom applications, commercial off-the-shelf platforms, SaaS solutions, low-code/no-code platforms and digital service ecosystems.
• Ability to guide teams in delivering secure, reliable, accessible, maintainable and scalable digital solutions that respond to business needs and align with enterprise architecture, cybersecurity and Government of Canada digital standards.

Responsibilities

• Provide strategic direction for enterprise IT programs, services or initiatives that support organizational priorities.
• Translate business needs, technology trends and government priorities into practical IT strategies, roadmaps and delivery plans.
• Contribute to branch planning, governance, investment decisions and service modernization.
• Lead change in a complex environment while balancing innovation, operational stability, security, risk and client service.
• Lead, coach and support multidisciplinary teams, including managers, technical specialists, project teams and service delivery staff.
• Foster a respectful, inclusive and high-performing workplace.
• Set clear expectations, manage performance, support professional development and build team capacity.
• Promote collaboration across technical, business and corporate teams.
• Oversee the delivery of complex IT services, programs or transformation initiatives.
• Provide direction to technical teams working across enterprise platforms, systems, data, applications, infrastructure or service operations.
• Ensure alignment with architecture, cybersecurity, accessibility, privacy, information management and Government of Canada digital standards.
• Manage priorities, risks, resources, budgets and stakeholder expectations across multiple initiatives.

Benefits

• A robust pension plan
• Comprehensive health and dental coverage
• Disability and life insurance
• Office closure at the end of December
• Additional supports to enhance your well-being throughout your career and beyond.
• Bilingualism Bonus of $800 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager