IT Director Quality Engineering
About The Position
Randolph-Brooks Federal Credit Union is seeking an experienced IT Director Quality Engineering to establish and lead a centralized Quality Engineering function supporting its application portfolio. The role is responsible for defining and implementing enterprise quality strategies, governance standards, testing practices, automation frameworks, and quality metrics to improve software delivery and reduce operational risk and production defects. The director partners with Application Development, Product, Architecture, Infrastructure, Security, and Business teams to embed quality throughout the software development lifecycle and support modernization and digital transformation objectives. The position builds and develops high-performing Quality Engineering teams and leadership capabilities, establishes testing standards and platforms, and promotes accountability, continuous improvement, and engineering excellence. The position can follow a hybrid remote/onsite schedule after a period of training, whose duration may vary. Training takes place at the RBFCU Administrative Service Center in Live Oak, Texas. Employees working from home must meet RBFCU's minimum internet connection requirements, have a reliable internet provider and the ability to connect directly to the modem by Ethernet, and provide a safe, suitable, distraction-free workspace.
Requirements
- Bachelor’s degree in computer engineering or a related field; four years of job-related experience may substitute for a bachelor’s degree.
- At least 12 years of progressive experience in Quality Assurance, Quality Engineering, Software Testing, or Technology Delivery.
- At least five years of leadership experience managing Quality Engineering, test automation, or software delivery teams.
- At least three years of experience in a business specialty relevant to financial institution operations, such as Lending, Finance, Audit, or Member Service; alternatively, an appropriate combination of education and experience in an IT- or business-related field.
- Knowledge of document management systems, document imaging software, and image capture technology.
- Ability to sort and analyze data.
- Skills in installing hardware and software, performing diagnostic system tests, project management, process improvement, and logical problem solving.
- Ability to communicate effectively verbally and in writing and to establish and maintain effective working relationships with RBFCU employees.
- For work from home, access to at least RBFCU's minimum internet connection, a reliable home internet provider, ability to hard-wire directly to the modem, and a safe, suitable, distraction-free workspace.
Responsibilities
- Develop and execute the enterprise Quality Engineering vision, strategy, and roadmap.
- Establish a centralized Quality Engineering organization supporting all application teams.
- Define quality governance, standards, policies, and quality gates across the software development lifecycle.
- Build and develop high-performing Quality Engineering teams and leadership capabilities.
- Promote accountability, continuous improvement, and engineering excellence.
- Implement standardized functional, integration, regression, performance, security, and user acceptance testing methodologies.
- Drive adoption of automated testing frameworks and continuous testing practices.
- Establish test environments, tools, and quality platforms that support modern delivery practices.
- Embed quality considerations in Agile, DevOps, and CI/CD processes.
- Lead quality planning for major platform upgrades, integrations, and enterprise initiatives.
- Define and monitor key quality metrics and develop executive dashboards and reports for technology and business leadership.
- Establish enterprise test automation and Quality Engineering frameworks, and drive efficiencies through automation and AI-enabled testing capabilities.
- Mentor and develop leaders and Quality Engineering teams while fostering accountability, innovation, continuous improvement, and engineering excellence.
- Partner with business and technology leadership to ensure Quality Engineering supports enterprise objectives, regulatory requirements, operational excellence, and RBFCU's long-term growth strategy.
- Perform other duties as assigned; essential functions and responsibilities may change or new ones may be assigned at any time with or without notice.
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What This Job Offers
Job Type
Full-time
Career Level
Director
