About The Position

The Director of Microsoft 365 Collaboration & Productivity is responsible for the strategy, delivery, governance, and operations of the organization’s Microsoft 365 collaboration and productivity services. This role owns the day to day, and strategic management of the Microsoft 365 tenant workloads related to messaging, collaboration, content, and productivity, excluding identity, security platforms, compliance tooling, and endpoint management. The Director ensures Microsoft 365 services are reliable, scalable, user focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain ownership of their respective platforms.

Requirements

  • Experience in Microsoft 365 collaboration and productivity services.
  • Understanding of Microsoft 365 tenant workloads (messaging, collaboration, content, productivity).
  • Familiarity with identity, security platforms, compliance tooling, and endpoint management (though not directly owned by this role).
  • Ability to ensure services are reliable, scalable, and user-focused.
  • Skill in aligning services with business objectives.
  • Strong partnership and collaboration skills with other IT teams.

Responsibilities

  • Strategy, delivery, governance, and operations of Microsoft 365 collaboration and productivity services.
  • Day-to-day and strategic management of Microsoft 365 tenant workloads related to messaging, collaboration, content, and productivity.
  • Ensuring Microsoft 365 services are reliable, scalable, user-focused, and aligned with business objectives.
  • Partnering closely with Identity, Security, Compliance, and Endpoint teams.
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