IT Director I (Inst)

Universities of Wisconsin • Madison, WI

1d • $135,000 - $167,800

About The Position

The Adaptive Planning and Forecasting Associate Director will provide critical leadership as the lead of the Budget and Planning Team, with a focus on supporting business objectives while managing system maintenance, release management and continuous improvement. This position will also ensure operational alignment of resources and technology solutions to Universities of Wisconsin business needs and initiatives. The Adaptive Planning and Forecasting Associate Director will be the primary provider of leadership and support for the Workday Adaptive Planning module. The person in this role will partner closely with Universities of Wisconsin business leaders to ensure operational needs are successfully enabled by technology solutions. They will ensure operational success measures are met and will identify opportunities to improve operational effectiveness. They are responsible for effective communication and reporting to functional stakeholders, collaborating across lines of business to manage cross-functional topics and working closely with leadership to maintain alignment and provide the information required when and how they need it. The Adaptive Planning and Forecasting Associate Director serves as the liaison between the business and the technology and helps align the strategic vision of the organization to the enterprise applications enabling it. They will be responsible for the successful facilitation of on-going governance and prioritization efforts (including decision-making and issue/risk management) with their business partners to ensure their team is aligned with the highest value initiatives for their functional lines of business. Furthermore, the Adaptive Planning and Forecasting Associate Director will stay closely connected with Workday and associated technology advancements to advise business leaders on new technology solutions becoming available to meet their strategic needs. They will contribute to the UW enterprise applications product road map, facilitate key decisions regarding the system configuration and operation, advocate for the product internally, and represent the team in meetings with peers and leaders across the university and broader, product user community. They will lead continuous improvement efforts for their functional area through relentless prioritization of backlogged items to ensure the team is delivering the most valuable solutions (e.g. working on the right things at the right time). They will seek opportunities to eliminate gaps and implement solutions that add value to the business through alignment of product and business strategy, facilitate the constant grooming of the product backlog, ensuring resources are focused on the initiatives that will create and add the most value, facilitate the uptake of new system functionality in order to stay current and take full advantage of the cloud product. The Adaptive Planning and Forecasting Associate Director will lead a team responsible for updating and implementing new system configuration and provide guidance to shared capability resources aligned to the workstream. In this role, they will supervise a team of admins and business analysts that will partner with business leaders to design, configure, test and deploy solutions both within and across ERP technologies to meet the ever-changing needs of the business. Furthermore, the Associate Director will provide guidance to shared capability team members assigned to support the functional team while creating cross-workstream alignment. They will provide cross-workstream direction in alignment with institutional goals and key operational milestones. They will define the vision, or guiding principles for the teams supporting the product and develop and implement strategies to maximize product value to the business and enhance the user experience. They will manage and support the team's performance to achieve deliverables as scheduled through the effective allocation and development of talent and skills. They will act as a coach and mentor the team. In addition, they will serve as an early escalation point for any issues/risks, guide the functional teams on effective allocation of time and focus, and identify when solutions, issues, etc., need business leader direction.

Requirements

• Must be a strategic thinker who can bring innovative approaches to meet business objectives. Must also be willing and able to think through operational details and how specific needs fit into the overall strategy.
• Must be effective at leading a team, model good leadership characteristics, and help create an environment that allows the team to succeed. Must build positive relationships with executive leaders, stakeholders, peers and team members.
• Must be able to effectively communicate with a wide variety of audiences, presenting effectively in varied settings and modalities.
• Must have a solid understanding of how the organization's business objectives are influenced by industry drivers and trends. Stakeholders may have diverging interests and must understand how the organization operates and how to effectively work within that environment.
• Must have demonstrated experience effectively managing people and resources, successfully achieving outcomes and providing high quality customer service.
• Demonstrated experience with finance and related functions.
• Demonstrated experience supporting time bound planning and budgeting cycles, including system readiness, testing, stabilization, and elevated operational pressure during fixed deadlines
• Experience managing system changes and releases while maintaining operational stability during active planning cycles
• Comfort working in an environment where priorities are driven by institutional timelines and end user business processes, not just system or product roadmaps
• Proactive ownership, including driving work forward and following through without waiting for direction
• Exceptional organizational discipline when coordinating complex work across teams with dependencies and firm, planning cycle driven deadlines
• Hands on people leadership for a team with mixed functional, technical, and operational responsibilities
• Accountability for balancing team capacity and sustainability with enterprise and institutional planning deadlines
• Comfort leading people through ambiguity and change, especially during high impact planning and budgeting cycles
• Demonstrated experience providing formal people management, including conducting performance reviews, setting goals, delivering feedback, and addressing performance issues in accordance with organizational policies

Nice To Haves

• Line of business context: Experience managing, developing or implementing budget specific business processes.
• Familiarity with the complex needs and challenges of a multi-university system that includes a flagship research university.

Responsibilities

• Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives
• Serves as a liaison representing the interests of the institution to internal and external stakeholders
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
• Advises institutional or divisional leadership on information technology operations and business models
• May develop and audit institutional budgets and/or financials
• May perform manager functions
• Intentionally collaborates with peers across Workday and Enterprise Solutions Team to form a cohesive and well-functioning leadership team
• Directs strategic information technology planning initiatives and establishes objectives for the institution to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan

Benefits

• generous paid time off
• competitively priced health/dental/vision/life insurance
• tax-advantaged savings accounts
• participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

What This Job Offers

• Job Type: Full-time
• Career Level: Manager