IT Director, Clinical Systems

Sentara Hospitals • Virginia Beach, VA

1d • Onsite

About The Position

The IT Director, Clinical Systems provides strategic, operational, and people leadership for the technology solutions supporting hospital-based clinical operations. This role is accountable for the performance, optimization, governance, and future direction of the clinical systems portfolio supporting Pharmacy, Laboratory Services, Inpatient Physicians, Inpatient Nursing, Emergency Department, Research, Infection Prevention, Capacity Management, Throughput, and other hospital-based clinical service lines. The Director serves as the primary IT executive partner for operational and clinical leaders, ensuring technology investments align with organizational priorities, improve patient outcomes, enhance caregiver experience, and support operational excellence.

Requirements

• At least 5 years of relevant experience (Required)
• Bachelor's degree (Preferred) or At least 8 years of relevant management experience in lieu of bachelor's degree

Responsibilities

• Develop and execute the technology strategy and roadmap for hospital-based clinical systems.
• Serve as the primary IT partner for executive, physician, nursing, pharmacy, laboratory, research, and operational leaders.
• Align technology investments and priorities with organizational strategic goals, regulatory requirements, and clinical initiatives.
• Drive adoption of innovative technologies, automation, analytics, and workflow improvements that improve patient care and operational performance.
• Provide executive oversight for the clinical systems portfolio supporting: Pharmacy, Laboratory Services, Inpatient Physicians, Inpatient Nursing, Emergency Department, Research, Infection Prevention, Capacity Management and Throughput, Clinical Logistics, and Additional hospital-based clinical departments and services.
• Ensure systems are reliable, optimized, integrated, and aligned with business and clinical objectives.
• Establish portfolio roadmaps, modernization plans, and lifecycle management strategies.
• Lead ongoing optimization of clinical workflows and supporting technologies.
• Ensure effective support, maintenance, monitoring, and performance management of clinical applications.
• Drive improvements in operational metrics such as patient throughput, clinician efficiency, patient safety, quality outcomes, and user satisfaction.
• Oversee production support, issue resolution, and major incident management activities.
• Lead governance processes for intake, prioritization, demand management, and resource allocation.
• Establish and maintain change control processes that balance operational stability with business agility.
• Facilitate cross-functional decision-making regarding competing priorities and resource constraints.
• Serve as the escalation point for highly complex clinical, operational, and technology issues.
• Oversee major clinical systems initiatives, implementations, upgrades, integrations, and optimization efforts.
• Ensure projects are delivered on time, within budget, and achieve intended business outcomes.
• Coordinate activities across business, clinical, operational, and technical teams.
• Manage risks, dependencies, and stakeholder expectations across the portfolio.
• Develop and manage operating and capital budgets for the clinical systems portfolio.
• Ensure effective stewardship of financial resources and technology investments.
• Lead vendor relationships, contract negotiations, service reviews, and performance management.
• Support business case development and strategic investment planning.
• Ensure compliance with applicable healthcare regulations, organizational policies, and security requirements.
• Partner with cybersecurity, compliance, privacy, and risk management teams to protect clinical and patient data.
• Maintain disaster recovery, business continuity, system resiliency, and access governance processes.
• Identify and mitigate operational, regulatory, and technology risks.
• Lead, coach, and develop a team of managers, analysts, and technical professionals.
• Establish clear goals, accountability measures, and performance expectations.
• Build leadership bench strength and succession plans.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement.
• Present portfolio status, risks, investment needs, and strategic recommendations to executive leadership.
• Build trusted relationships with physicians, nursing leadership, department directors, and operational partners.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Director