IT Desktop Support

TEKsystems•Clinton, MD

3d•$20 - $28•Onsite

About The Position

Our customer is hiring a Desktop Support Technician to work onsite in Clinton, MD. This person will be providing in person support for hardware and software related issues. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements

Able to work in a team and independently, demonstrating problem solving skills.
Experience imaging and configuring systems PC.
Hardware break fix, software installation skills.
End user network trouble shooting skills around network adapters, wireless, and vpn clients.
Active Directory account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD).
Experience with Windows 10 OS.
Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point).
Experience with end Help Desk ticketing systems.
Supports mobile devices (Android/IOS).

Nice To Haves

Any MAC OS SKILLS ARE A BONUS.
Customer Service is an critical part of this job.
The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.

Responsibilities

Providing in person support for hardware and software related issues.
Imaging and configuring systems PC.
Hardware break fix, software installation.
End user network trouble shooting skills around network adapters, wireless, and vpn clients.
Active Directory account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD).
Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point).
Supports mobile devices (Android/IOS).