IT Desktop Support Analyst
J.Crew•New York, NY
•$25 - $30•Hybrid
About The Position
Join J.Crew’s IT Infrastructure team as the first point of contact for corporate associates. The role provides hands-on and remote support for Mac and Windows devices, collaboration tools, and SaaS applications. The analyst will also learn modern endpoint management as part of a team that supports professional growth. The position suits someone who enjoys troubleshooting, explaining technology clearly, and helping colleagues work more easily.
Responsibilities
- Serve as the first point of contact for J.Crew corporate associates seeking IT support.
- Provide hands-on and remote support for Mac and Windows devices.
- Support collaboration tools and SaaS applications.
Benefits
- Medical, dental, prescription, and vision insurance for eligible associates and family members.
- Family-planning support, including fertility, adoption, and surrogacy assistance.
- Fitness discounts and medical travel benefits.
- Associate discounts across J.Crew, J.Crew Factory, and Madewell.
- Hybrid work model and early office closure at 1:00 PM on Fridays during summer months.
- Philanthropic and community support through the J.Crew Cares Program.
- PTO package and an end-of-December winter break for eligible full-time Home Office associates.
- Opportunity for a bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
