IT Depot Associate (Tier 1)
About The Position
The Receiving and Shipping Specialist supports the daily movement, processing, and documentation of computer equipment and other technology assets within a high-volume IT logistics warehouse. The primary responsibility of this position is to receive returned equipment, open and inspect incoming packages, identify and categorize assets, and accurately record each item in the company’s inventory management system. The specialist will also assist with palletizing, material movement, production-line routing, and outbound shipping activities as operational needs require. This position operates within a structured production environment where speed, accuracy, attendance, and adherence to established procedures are essential.
Requirements
- High school diploma or equivalent preferred.
- Previous warehouse, receiving, shipping, inventory, production-line, or material-handling experience preferred.
- Basic computer and data-entry skills.
- Ability to read serial numbers, asset tags, shipping labels, and equipment identifiers accurately.
- Ability to follow written procedures and verbal instructions.
- Strong attention to detail.
- Dependable attendance and punctuality.
- Ability to work independently and as part of a production team.
- Ability to maintain accuracy while completing repetitive tasks.
- Ability to communicate clearly with leads, supervisors, and coworkers.
Nice To Haves
- Experience receiving or processing computers, monitors, peripherals, or electronic equipment.
- Experience using a warehouse management system, inventory system, barcode scanner, or asset-tracking platform.
- Familiarity with FedEx, UPS, freight, or parcel-shipping workflows.
- Experience working in a production-line or KPI-driven environment.
- Experience identifying computer hardware and common IT accessories.
- Pallet jack or material-handling experience.
Responsibilities
- Receive deliveries from FedEx, UPS, freight carriers, couriers, and other transportation providers.
- Verify incoming package and pallet counts against available shipping documentation.
- Unload, move, stage, and palletize incoming return boxes and equipment.
- Open incoming packages and safely remove computer equipment, monitors, peripherals, cables, and accessories.
- Identify and categorize returned assets by equipment type, condition, client, and required processing path.
- Scan or manually enter serial numbers, asset tags, shipment information, and other required data into the ITF inventory management system.
- Confirm that recorded asset information matches the physical equipment received.
- Identify missing, damaged, incorrect, or unrecognized equipment and escalate discrepancies to the Receiving Lead.
- Separate equipment requiring testing, cleaning, repair, e-waste processing, or additional review.
- Route received equipment to the appropriate production-line station.
- Maintain organized work areas, pallets, carts, staging locations, and receiving lanes.
- Break down and dispose of packaging materials according to warehouse procedures.
- Assist with inventory counts, audits, and equipment reconciliation as assigned.
- Support outbound shipping operations during high-volume periods, including staging, labeling, loading, and package preparation.
- Follow all safety, equipment-handling, data-security, and inventory-control procedures.
- Meet established productivity, accuracy, quality, and attendance expectations.
- Perform other warehouse and logistics duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
