IT Deployment Technician

TEKsystems•Reading, PA

2d•$20 - $25•Onsite

About The Position

We are seeking an IT Deployment Technician to support hardware deployments, device installations, and end-user technology rollouts across multiple locations. This role is ideal for someone with strong hands-on technical skills, excellent customer service abilities, and a willingness to travel to support deployment projects. The successful candidate will be responsible for hardware setup, troubleshooting, device replacements, and supporting end users during deployment activities. The ideal candidate is dependable, works well independently, and enjoys helping users with technology.

Requirements

CompTIA A+ Certification or equivalent desktop support experience.
Hands-on experience supporting and troubleshooting computer hardware.
Knowledge of Samsung hardware and operating systems.
Ability to diagnose and resolve basic hardware and software issues.
Reliable transportation and willingness to travel between locations.
Strong customer service and communication skills.
Ability to follow technical procedures and deployment documentation.
Self-motivated with a strong work ethic and willingness to learn.
Ability to work independently and as part of a team.

Nice To Haves

Experience with large-scale hardware deployment projects.
Desktop support or field service experience.
Experience imaging and configuring endpoint devices.
Familiarity with asset management and inventory tracking.

Responsibilities

Deploy, install, configure, and support desktops, laptops, tablets, and mobile devices.
Troubleshoot and resolve hardware and software issues during deployment and support activities.
Configure and support Samsung hardware and operating systems.
Perform workstation setups, device replacements, and technology refresh projects.
Provide onsite technical support and assistance to end users during deployment initiatives.
Test hardware and software functionality before and after deployment.
Document deployment activities, asset information, and support requests.
Escalate complex technical issues to appropriate support teams when necessary.
Travel between client sites and locations to support deployment projects.
Maintain a professional and customer-focused approach when interacting with users.
Adhere to deployment procedures, project schedules, and company standards.