Deployment Technician

TEKsystems•New York, NY

6d•$20 - $25•Onsite

About The Position

Our client is seeking Desktop Deployment Technicians to support the opening of a new ambulatory healthcare facility scheduled to go live in November. This team will play a critical role in ensuring all endpoint devices, workstations, and supporting technologies are fully deployed, tested, and operational prior to the facility opening. The ideal candidate will have hands-on experience with desktop deployments, Windows imaging, hardware installation, and end-user support. Candidates should be comfortable working in a fast-paced environment, interacting directly with healthcare staff, and providing exceptional customer service throughout the deployment process.

Requirements

1–3 years of desktop support, deployment, field service, or related IT experience.
Experience imaging and deploying Windows 11 devices.
Strong knowledge of desktop hardware installation, workstation setup, and device configuration.
Experience troubleshooting desktop, laptop, peripheral, and software issues.
Familiarity with asset management and inventory tracking processes.
Experience supporting end users in a professional business or healthcare environment.
Excellent customer service and communication skills.
Ability to work independently while collaborating effectively with project teams.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced deployment environment.

Nice To Haves

Previous experience supporting healthcare organizations, hospitals, or ambulatory care facilities.
Experience with large-scale deployment, migration, or hardware refresh projects.
Familiarity with ticketing systems and incident management processes.
Experience supporting both Windows 10 and Windows 11 environments.
Knowledge of deployment best practices and endpoint lifecycle management.

Responsibilities

Unbox, stage, configure, and deploy desktops, laptops, monitors, printers, and other endpoint devices.
Image and configure devices within a Windows 11 environment, ensuring systems are deployment-ready.
Set up complete workstation configurations, including monitors, docking stations, peripherals, and cable management.
Install, test, and validate hardware to ensure proper functionality.
Troubleshoot hardware and software issues during deployment activities and provide break/fix support when needed.
Support hardware refresh and technology migration initiatives.
Maintain and update inventory records, asset tracking systems, and deployment documentation.
Verify equipment assignments and ensure accurate asset management throughout the project.
Work directly with healthcare staff and end users to ensure successful workstation setup and readiness.
Escalate unresolved technical issues to appropriate support teams.
Assist with go-live activities and provide post-deployment support as required.
Maintain a high level of professionalism when working within a healthcare environment.