Deployment Technician

TEKsystems • Dayton, OH

2d • $18 - $20 • Onsite

About The Position

TEKsystems is seeking a Deployment Technician to support equipment rollouts and provide hardware support to end users. This role involves assisting with the deployment of new devices, responding to hardware-related support requests, and ensuring a positive customer experience throughout the support process. The ideal candidate will have strong communication skills, a customer-focused approach, and basic IT support experience.

Requirements

• Hardware deployment and support experience.
• Basic troubleshooting and technical support skills.
• Desktop support knowledge.
• Experience with device imaging and configuration.
• Asset management and inventory tracking experience.
• Printer support and troubleshooting abilities.
• Excellent communication and customer service skills.

Nice To Haves

• Team-oriented mindset with the ability to work collaboratively.
• Self-motivated and capable of working independently.
• Strong organizational and problem-solving skills.

Responsibilities

• Assist with the deployment and setup of new hardware and equipment.
• Provide desktop and hardware support to end users.
• Troubleshoot and resolve basic IT and hardware-related issues.
• Support device imaging, configuration, and deployment activities.
• Manage and track IT assets and equipment inventory.
• Assist with printer setup, maintenance, and troubleshooting.
• Document support activities and maintain accurate records.
• Deliver exceptional customer service while supporting end users.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed