Deployment Technician

TEKsystems • New York, NY

21h • $20 - $25 • Onsite

About The Position

This role involves supporting the opening of a new ambulatory healthcare facility scheduled to go live in November. Technicians will assist with all aspects of endpoint deployment including imaging, staging, workstation setup, hardware installation, and user support. This team will play a critical role in ensuring all technology is fully operational for the site's opening.

Requirements

• Strong experience with desktop deployments and workstation setup.
• Knowledge of Windows 11 operating systems and imaging methodologies.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently while collaborating effectively with deployment teams.
• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience supporting end users in professional business or healthcare environments.
• 1-3 years of desktop support, deployment, or field service experience.
• Excellent communication and customer service skills.
• Strong attention to detail.
• Positive attitude and willingness to assist wherever needed.
• Ability to work in a healthcare environment and interact professionally with clinical and non-clinical staff.

Nice To Haves

• Previous deployment or migration project experience preferred.

Responsibilities

• Unbox, stage, configure, and deploy desktops, laptops, monitors, printers, and other endpoint devices for a new ambulatory healthcare facility.
• Image and configure machines within a Windows 11 environment while ensuring all systems are deployment ready.
• Set up complete workstation configurations including peripherals, docking stations, monitors, and cable management.
• Troubleshoot hardware and software issues during deployment activities and provide break/fix support as needed.
• Assist with inventory tracking, asset management, and equipment verification throughout the deployment project.
• Work directly with healthcare staff and end users to ensure successful workstation setup and user readiness.
• Escalate unresolved technical issues and maintain accurate documentation of deployment activities.
• Support go-live activities and provide post-deployment technical assistance as required.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed