IT Deployment Support Technician

TEKsystems•Richardson, TX

2d•$15 - $18•Onsite

About The Position

We are seeking an IT Hardware Deployment Technician to support large-scale hardware deployment projects, inventory management, and asset tracking initiatives. This is a back-end technical role that operates within a warehouse and operational environment, supporting a broader IT team. The ideal candidate will be detail-oriented, process-driven, and comfortable handling IT equipment throughout its lifecycle, from receiving and staging to deployment and inventory reconciliation.

Requirements

Experience using Excel, SmartSheet, ServiceNow, or similar systems for data entry, asset tracking, and inventory management.
Experience working in a warehouse, logistics, deployment, inventory, or operational support environment.
Strong attention to detail with the ability to accurately manage hardware inventory and documentation.
Ability to follow established processes, deployment procedures, and technical documentation.
Basic understanding of IT hardware, asset management, and device lifecycle management.
Ability to lift, move, and organize IT equipment safely.
Strong organizational and time management skills.

Nice To Haves

Experience supporting hardware deployment or refresh projects.
Familiarity with asset management and ticketing systems.
Experience handling laptops, desktops, monitors, printers, peripherals, and related IT equipment.
Basic troubleshooting experience with Windows-based hardware and peripherals.

Responsibilities

Deploy, configure, stage, and prepare IT hardware including laptops, desktops, monitors, docking stations, printers, and other end-user devices.
Maintain accurate inventory records using tools such as Excel, SmartSheet, ServiceNow, or other asset management systems.
Track hardware assets through receiving, imaging, deployment, return, and disposal processes.
Support hardware refresh and migration projects by preparing equipment and updating inventory databases.
Perform asset audits and inventory reconciliations to ensure equipment records remain accurate.
Follow documented procedures, deployment guides, and operational workflows to complete hardware projects efficiently.
Update project documentation, deployment status reports, and asset records.
Coordinate with internal IT teams to ensure equipment is properly assigned, tracked, and deployed.
Assist with receiving, unpacking, labeling, organizing, and storing IT equipment within a warehouse environment.
Troubleshoot basic hardware issues and escalate more complex technical problems when necessary.
Ensure compliance with asset management, security, and inventory control procedures.