IT Delivery Manager SAP Platform Team (Hybrid)

Publix • Lakeland, FL

5d • Hybrid

About The Position

Publix Super Markets is hiring an IT Delivery Manager to lead its SAP Platform team. The role oversees SAP Basis, SAP Security, SAP BW/Analytics, and related technical platform capabilities. The manager guides and develops associates, sets technical direction aligned with SAP/S4HANA goals, manages budgets, schedules, resources, and delivery, and resolves complex issues before they escalate.

The position is responsible for SAP platform operations and reliability, including system administration, monitoring, upgrades, patching, refreshes, performance, disaster recovery, and lifecycle management. It also leads SAP security and access management, including role development, authorizations, security controls, vulnerability remediation, compliance, and audit support. The role leads BW and analytics strategy, including ongoing operations and modernization toward BW/4HANA, and partners with enterprise data and architecture teams on SAP analytics and governed sharing of SAP data with the enterprise data lake.

The manager balances production support and maintenance with tactical initiatives, modernization, and strategic projects. They develop associates, technical capabilities, and platform roadmaps while partnering with application teams, infrastructure, cybersecurity, architecture, audit, vendors, and business stakeholders.

The role follows a hybrid work model in Lakeland, Florida. Candidates must live within commuting distance or be willing to relocate, and candidates advancing in the interview process must attend at least one onsite interview at the Lakeland campus.

Requirements

• Bachelor's degree in computer science, Business Management, Engineering, or another analytical discipline, or equivalent work experience.
• At least 8 years of IT experience, including development, implementation, and maintenance of large-scale integrated solutions.
• At least 3 years of experience delivering solutions in S4HANA.
• At least 2 years of experience developing, configuring, and supporting large-scale applications in a 24/7 environment.
• At least 5 years of leadership experience in one or more of the areas described, including IT project management, large-scale project execution, resource planning, SAP application delivery, multidisciplinary team leadership, complex problem solving, or cloud solution delivery and management.
• Experience leading technical teams supporting SAP S/4HANA or other large-scale SAP environments, with a solid understanding of SAP Basis, HANA, security, and platform operations.
• Demonstrated experience leading production support, technical maintenance, projects, platform modernization, and strategic initiatives.
• Strong understanding of enterprise security, access governance, compliance, vulnerability management, and operational risk in a large technology environment.
• Strong people leadership, stakeholder management, vendor management, and communication skills, including the ability to explain complex technical topics to business and Technology leadership.

Nice To Haves

• Working knowledge of SAP BW/4HANA, enterprise analytics, and data integration.
• Exposure to modern data lake or lakehouse architectures.

Responsibilities

• Lead the SAP Platform team, including SAP Basis, SAP Security, SAP BW/Analytics, and related technical platform capabilities.
• Manage, guide, mentor, and develop associates.
• Guide the team's technical direction to meet strategic and tactical SAP/S4HANA goals.
• Manage budgets, schedules, and resources for large projects and tactical efforts.
• Resolve complex issues before they escalate.
• Oversee SAP platform operations and reliability, including system administration, monitoring, upgrades, patching, refreshes, performance, disaster recovery, and lifecycle management.
• Lead SAP security and access management, including role development, authorizations, security controls, vulnerability remediation, compliance, and audit support.
• Lead SAP BW and analytics platform strategy, ongoing operations, and modernization toward BW/4HANA.
• Partner with enterprise data and architecture teams to advance SAP analytics and data strategy, including governed sharing of SAP data with the enterprise data lake.
• Manage resources, priorities, and delivery across production support, maintenance, tactical initiatives, and strategic projects.
• Balance operational stability with modernization priorities.
• Develop associates, technical capabilities, and platform roadmaps.
• Partner with application teams, infrastructure, cybersecurity, architecture, audit, vendors, and business stakeholders.

Benefits

• Hybrid work flexibility, with remote work for focus time and onsite collaboration.
• An environment that values autonomy, creativity, and continuous learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager