IT Delivery Manager SAP Platform Team (Hybrid)

Publix•Lakeland, FL
•$158,860 - $238,420•Hybrid

About The Position

Publix Super Markets, Inc. is hiring an IT Delivery Manager to lead its SAP platform team. The role guides and develops associates, sets the technical direction of the team to meet SAP/S4HANA strategic and tactical goals, manages budgets, schedules, and resources across large projects and tactical efforts, and resolves complex issues before they escalate. The manager leads SAP Basis, SAP Security, SAP BW/Analytics, and related technical platform capabilities. The role oversees platform operations and reliability, including system administration, monitoring, upgrades, patching, refreshes, performance, disaster recovery, and lifecycle management. It also leads SAP security and access management, including role development, authorizations, security controls, vulnerability remediation, compliance, and audit support. The position leads SAP BW and analytics platform strategy, including BW operations and modernization toward BW/4HANA, and partners with enterprise data and architecture teams on SAP analytics and data strategy, including governed sharing of SAP data with the enterprise data lake. The manager balances production support, maintenance, tactical initiatives, and strategic projects while developing associates, technical capabilities, and platform roadmaps and partnering with application teams, infrastructure, cybersecurity, architecture, audit, vendors, and business stakeholders. This is a hybrid role based in Lakeland, Florida. Candidates must reside or be willing to relocate within commuting distance of Lakeland. Candidates who advance in the interview process must participate in at least one onsite interview at the Lakeland campus. Relocation and household goods shipment allowance will not be provided.

Requirements

  • Bachelor’s degree in computer science, Business Management, Engineering, or another analytical discipline, or equivalent work experience.
  • At least 8 years of IT experience, including development, implementation, and maintenance of large-scale integrated solutions.
  • At least 3 years of experience delivering solutions in S4HANA.
  • At least 2 years of experience developing, configuring, and supporting large-scale applications in a 24/7 environment.
  • At least 5 years of leadership experience, including one or more of the leadership activities or capabilities described in the posting.
  • Extensive experience delivering solutions using cloud technologies, deployment, and management.
  • Ability to lead IT project management and organize, plan, and execute large-scale projects from vision through implementation involving internal personnel, contractors, and vendors.
  • Ability to analyze project needs and determine the resources needed to meet objectives.
  • Ability to develop, implement, or support applications in new SAP environments using new and emerging technologies.
  • Demonstrated ability to manage multidiscipline, high-performance work teams and develop effective solutions to complex business problems.

Nice To Haves

  • Experience leading technical teams supporting SAP S/4HANA or other large-scale SAP environments, with a solid understanding of SAP Basis, HANA, security, and platform operations.
  • Working knowledge of SAP BW/4HANA, enterprise analytics, and data integration; exposure to modern data lake/lakehouse architectures is preferred.
  • Experience leading a mix of production support, technical maintenance, projects, platform modernization, and strategic initiatives.
  • Strong understanding of enterprise security, access governance, compliance, vulnerability management, and operational risk in a large technology environment.
  • Strong people leadership, stakeholder management, vendor management, and communication skills, including the ability to translate complex technical topics for business and Technology leadership.

Responsibilities

  • Lead the SAP Platform team, including SAP Basis, SAP Security, SAP BW/Analytics, and related technical platform capabilities.
  • Oversee SAP platform operations and reliability, including system administration, monitoring, upgrades, patching, refreshes, performance, disaster recovery, and lifecycle management.
  • Lead SAP security and access management, including role development, authorizations, security controls, vulnerability remediation, compliance, and audit support.
  • Lead SAP BW and analytics platform strategy, including ongoing BW operations and modernization toward BW/4HANA.
  • Partner with enterprise data and architecture teams to advance SAP analytics and data strategy, including governed sharing of SAP data with the enterprise data lake.
  • Manage resources, priorities, and delivery across production support, maintenance, tactical initiatives, and strategic projects.
  • Develop associates, technical capabilities, and platform roadmaps.
  • Partner with application teams, infrastructure, cybersecurity, architecture, audit, vendors, and business stakeholders.
  • Manage, guide, mentor, and develop associates to reach their potential.
  • Guide the team's technical direction to meet SAP/S4HANA strategic and tactical goals.
  • Manage budgets, schedules, and resources for large projects and smaller tactical efforts.
  • Resolve complex issues before they escalate.

Benefits

  • Year-end bonus of one month’s extra pay each year, prorated in the first year, if the associate remains employed through the bonus check issue date.
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